ZMO 14668 - Project Manager – Multi-Unit Hospitality Operations

Recruiter:

Professional Career Services

Job Ref:

ZMO 14668 - Project ..

Date posted:

Monday, February 3, 2025

Location:

Johannesburg, South Africa

Salary:

R20 000 – R25 000

SUMMARY:
Project Manager – Multi-Unit Hospitality Operations

POSITION INFO:

Employer Description

A dynamic and fast-paced hospitality organization operating across multiple vibrant locations.

Job Description

Our client is looking for a dedicated professional Project Manager to help them continue to exceed expectations.

Role Summary:
The Project Manager will oversee the operations of multiple high-energy outlets:

2 x cafeterias.
1 x convenience shop.
1 x coffee shop.
Catering and events.

These outlets, while in close proximity, require meticulous coordination to ensure smooth operations, high service standards, and seamless customer experiences. The ideal candidate will have a proven track record in multi-unit hospitality management, with exceptional organizational and leadership skills.

Key Responsibilities:

Operational Management: Oversee daily operations across all outlets, ensuring efficiency and adherence to company standards.
Staff Leadership: Lead, motivate, and manage site managers and teams to achieve operational goals and maintain high morale.
Customer Satisfaction: Act as the primary point of contact for clients, resolving operational issues promptly and ensuring exceptional service delivery.
Health & Safety Compliance: Enforce health and safety regulations, food hygiene standards, and company policies consistently.
Financial Oversight: Monitor and manage budgets, control costs, and optimize revenue streams.
Event Coordination: Plan and execute events catering with precision, ensuring seamless delivery.
Site Audits: Conduct regular visits and audits to ensure quality and performance standards are consistently met.
Training & Development: Recruit, train, and mentor staff to build a highly skilled and motivated workforce.
Process Improvement: Identify opportunities for operational improvements and implement efficient workflows.

Qualifications

Hospitality Qualification

Skills

Strong leadership, organizational, and multitasking abilities.
Financial acumen, including budgeting, cost control, and revenue management.
Proficiency in operational software and Microsoft Office Suite.
In-depth knowledge of health and safety and food hygiene regulations.
Exceptional communication and interpersonal skills.
Experience managing high-volume operations and multiple priorities under pressure.

Preferred Skills & Qualifications:

Experience in managing multi-site operations.
Background in event catering and coordination.
Knowledge of coffee shop operations and modern trends in the industry.

Personality Traits:

Resilient and calm under pressure.

Benefits

13th Cheque
Contribution to Provident fund

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