Workshop Manager

Recruiter:

LMP RECRUIT

Job Ref:

Date posted:

Monday, February 17, 2025

Location:

Johannesburg, South Africa

Salary:

Annual cost to company package

SUMMARY:
Exciting opportunity to utilise your skill and experience to manage a workshop in the Forklift industry

POSITION INFO:

MINIMUM REQUIREMENTS

National Diploma/Degree in Mechanical or Electrical Engineering (or related field)
Experience in managing a workshop servicing Material Handling Equipment, Heavy Machinery or similar
Exposure to LEAN manufacturing and continuous improvement methodologies
Previous experience in Profit and Loss (P&L) responsibility or Financial performance management

DUTIES

Drive workshop profitability and financial performance by managing operational costs, increasing labor recovery rates and optimizing resource utilization
Develop and implement strategic plans to improve workshop efficiency and revenue generation while ensuring alignment with overall company objectives
Ensure service excellence and operational effectiveness by streamlining workflow processes, reducing turnaround time and enhancing workshop productivity
Lead, coach and develop a high-performance team by fostering accountability, continuous improvement and adherence to performance targets
Enhance customer satisfaction and retention by ensuring timely communication, quality service delivery and proactive problem resolution
Monitor and manage key financial metrics, including revenue, gross profit, expenses and overall budget control
Ensure adherence to health, safety and compliance regulations (OHSACT and environmental legislation) to create a safe and efficient working environment
Optimize inventory and procurement strategies to reduce costs and improve availability of critical parts and components
Work closely with Sales and Parts departments to develop and support after-sales service strategies, ensuring alignment with business objectives
Identify and implement operational improvements through innovation, lean practices and continuous process optimization

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