Warehouse and Logistics Manager

SUMMARY:
Our client in the ICT & telecoms industry nationally is looking to appoint an experienced professional to manage its central logistics and warehousing operations at their Distribution Centre in Johannesburg.

POSITION INFO:
Job Duties:

Dispatch:

• Review and improve on distribution routes, route planning and cost optimisation
• Oversee branch logistics planning and execution
• Route plan for all deliveries with drivers.
• Schedule vehicle services and ensure all company vehicles and warehouse equipment are maintained.
• Ensure POD’s are returned for capturing purposes.
• Monitor and control trip sheets and daily vehicle trip log report.
• Monitor and control tracking monitoring for speeding and violations, including route deviations.
• Monthly reporting on logistics costs, private vehicle usage and staff deductions.
• Ensure trucks are loaded correctly and correct goods are loaded.
• General house-keeping and maintenance.
• Plan and co-ordinate collection of goods.
• Follow-up on customer queries in collaboration with internal sales.
• Track, monitor and improve delivery KPI’s (on time, in full, accurate).
• Implement, maintain and optimise electronic waybill capturing and potential API’s with suppliers.
• Ensure correct labelling, packaging etc fit for destination and/or customer requirements.
• Ensure sufficient stock is kept for boxes, wrapping, labelling etc.
• Reduce manual processes, streamline workflow and automate processes to ensure the company can grow its volumes optimally.
• Oversee the timely and accurate picking, packing, and shipping of export orders in accordance with regulatory requirements.
• Maintain up-to-date records of Bills of Entry and ensure proper documentation is filed for all export-related processes.
• Collaborate with logistics partners to resolve customs-related issues and ensure smooth international shipments.
• Ensure positive customer experience.
• Effective resource allocation, training of staff.

• Receive goods/stock and check that the goods received are correct.
• Assist receiving clerks when required.
• Follow-up on supplier queries in collaboration with procurement.
• Proper follow up and management of RMAs.
• Follow-up on all outstanding IBT’s and buy-outs.
• Ensure that the receiving area is clear at all times.
• Coordinate offloading of trucks effectively.
• Ensure accurate, fast and effective labelling, pack away and system capturing.
• Track, monitor and improve receiving KPI’s (time, accuracy).
• Ensure correct labelling, re-packaging etc fit for storage capacity.
• Ensure sufficient stock is kept for boxes, wrapping, labelling and other warehouse consumables etc.
• Reduce manual processes, streamline workflow and automate processes to ensure the company can grow its volumes optimally.
• Forward planning for optimal pack away and storage.
• Effective waste management.
• Effective resource allocation, training of staff.

• Reduce manual processes, streamline workflow and automate processes to ensure faster, more accurate and efficient picking, packing and delivery to customer. Improve customer experience.
• Optimal use of space to ensure efficient flow of product.
• Effective resource allocation, training of staff.

• Implement effective processes for QA team to ensure errors are avoided.

• Ensure inventory accuracy by implementing stock control measures, minimizing discrepancies, and preventing losses.
• Oversee daily stock counts, cycle counts, monthly stock take and reconciliation processes.
• Implement and enforce stock security measures to protect high-value items from theft or damage.
• Ensure compliance with all company policies for inventory tracking and auditing.
• Inspect buyout shelf and ensure all buyouts are delivered / collected in the same month.
• Slow moving and obsolete reduction programmes to be executed to achieve objectives set by COO.
• Effective waste management.
• Optimal storage and record keeping of all warehouses.

• Promote general health and safety within the despatch department.
• Conduct regular inspections of warehouse equipment and facilities to ensure they meet operational and safety standards.
• Identify areas of inefficiency and propose improvement strategies to enhance performance.
• Implement, monitor and maintain CCTV of all warehouse areas.
• Implement control to mitigate risk of theft or loss.
• Manage discipline within the warehouse.

• Tertiary qualification in Warehouse or Logistics Management/Supply Chain Management.
• 3-5 years exp. in a similar role
• Strong people management experience
• Experience in dealing with customers and logistics providers.
• Warehouse Management System (WMS) Implementation experience.
• General system, SOP, controls implementation
• Fleet Management