Warehouse Team Leader (OUTBOUND) (Centurion)

SUMMARY:
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POSITION INFO:

Job Purpose:

Responsible for the smooth running of the Outbound warehouse operations by overseeing all the warehouse activities; ensuring targets are met, quality standards are upheld, and safety regulations are adhered to.

Daily Operations:

• Ensure daily targets for the outbound shift are met.
• Assume full control of the outbound facility, ensuring safety, security, hygiene, and compliance with quality and food safety standards;
• Implement efficient warehouse layout and organisation to optimise space utilisation
• Ensure optimal planning and forecasting of resources and capacity to meet the day-to-day strategic objectives;
• Work with the supply and demand planner to address outbound issues in a timely and cost-effective manner
• Manage the accurate receiving, packing and storing of stock in the correct location
• Oversee the picking and despatch process
• Accountable for ensuring that shipments are delivered to customers within the requested delivery window
• Conduct stock counts, ensure accurate inventory records, analyse variances and maintain proper stock levels;
• Monitor and maintain quality standards, ensuring products meet required specifications.
• Address and resolve any issues or discrepancies that arise during the shift.
• Collaborate with other Shift Managers to ensure seamless operations.

Daily reporting:

• Prepare shift reports detailing any issues encountered, and resolutions;
• Ensure the full functioning and use of Shopware to capture and monitor operational activities.

Manage Team Performance:

• Supervise and coordinate the activities of workers during the shift;
• Train new employees and provide ongoing training to existing staff;
• Manage team performance and conduct regular performance reviews;
• Develop, implement and ensure all SOPs are adhered to.

Safety Protocol:

• Ensure all machinery and equipment are in good working condition and report any malfunctions;
• Enforce safety regulations and ensure that all workers adhere to safety guidelines;

Educational Qualifications:

• Relevant qualification or diploma in supply chain or logistics

Knowledge and Experience:

• At least 5 years’ work experience in a similar role in a warehouse setting.
• Experience in a food manufacturing industry.
• Minimum 2 years in a supervisory role
• Understanding of warehouse operations
• Proficiency in Microsoft Office Suite (Word, Excel, presentation Outlook).

Key Competencies:

• Leadership skills
• Ability to work under pressure
• Organizational skills
• Strong problem-solving skills
• Communication & interpersonal skills.
• Flexibility to adapt to changing priorities