Warehouse Operations Manager

SUMMARY:
Our client in the supply chain and logistics industry is urgently looking to employ an experienced Warehouse Operations Manager at their organization

POSITION INFO:
Location: Kempton Park, Gauteng

Requirements:

• Degree/Diploma
• 5-10 years of Operations experience (in Warehousing,Supply Chain Management,Logistics, Freight)
• 5-10 years of experience in a Management role
• Must have a clear criminal record
• Must be fluent in Afrikaans (non-negotiable)
• Must have employee relations experience (non-negotiable)
• Must be willing to work 12 hour shifts, weekends, and public holidays

• Oversee daily warehouse operations, including receiving, picking, inbound & outbound and storage.
• Ensure smooth coordination of inbound and outbound logistics, managing delivery schedules, and inventory accuracy.
• Monitor workflow, space utilization, and the effective use of warehouse equipment and technology.
• Implement best practices in warehouse management to streamline processes and improve operational efficiency.

• Oversee inventory levels to ensure optimal stock levels while minimizing excess inventory.
• Implement inventory management systems to monitor stock levels, track movement, and ensure accuracy.
• Conduct regular inventory audits and cycle counts to identify and resolve discrepancies.
• Ensure timely and accurate order fulfillment, reducing backorders and delivery delays.

• Lead and manage warehouse staff, including training, scheduling, and performance evaluation.
• Develop leadership skills within the team by fostering a positive and productive work environment.
• Manage employee relations, including discipline, coaching, and conflict resolution.
• Chair and manage disciplinary hearings and issue warnings when necessary.
• Drive team motivation and productivity, ensuring alignment with organizational goals.

• Ensure adherence to all safety protocols, warehouse policies, and relevant regulatory requirements (e.g., OSHA).
• Conduct regular safety audits, identify potential risks, and implement corrective actions promptly.
• Organize safety training for warehouse staff and maintain compliance with health and safety regulations.
• Monitor equipment and warehouse conditions to ensure a safe and clean working environment.

• Analyze warehouse operations and identify areas for improvement in workflow, layout, and equipment utilization.
• Lead continuous improvement initiatives to enhance operational processes, reduce waste, and increase productivity.
• Collaborate with cross-functional teams, including procurement, logistics, and customer service, to streamline operations.
• Manage warehouse systems and technologies, such as Warehouse Management Software (WMS), to optimize performance.

• Prepare and maintain accurate reports on warehouse performance, including KPIs, inventory levels, and operational efficiency metrics.
• Ensure all operational documentation is complete, accurate, and compliant with company policies and regulations.
• Use WMS and other relevant technologies to monitor and report on warehouse performance.

• Manage relationships with suppliers, carriers, and third-party logistics providers to ensure timely and cost-effective deliveries.
• Coordinate inbound logistics, including receiving and unloading goods, verifying shipments, and handling returns.
• Oversee outbound logistics, ensuring timely dispatch, accurate order fulfillment, and proper documentation.