Waiter x2 - Hoseki Restaurant - DELAIRE GRAFF ESTATE

SUMMARY:
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POSITION INFO:

Hoseki Restaurant is looking for a waiter to provide excellent service and to ensure great customer satisfaction. If you have the patience, personality and perseverance to thrive in this role,  please apply!

Main Responsibilities:

• Greet guests at assigned tables & ensure each guest has received a menu and wine list;
• Know all items on the menu & the basic ingredients and method of preparation of each;
• Ensure tables are set with linens, silverware & glasses;
• Take accurate food & drinks order, using the POS system and deliver within the specified time limits;
• Ensure that all orders are received timeously by bar & kitchen staff;
• Clears all dirty cutlery &crockery from the table once guests have finished using them;
• Offers desserts & coffee to guests; upselling
• Bill the guest correctly;
• Ensure restaurant area, fixtures & fittings are clean & hygienic;
• Ensure that your uniform is clean at all times.

Main Requirements:

• Grade 12;
• Preferably 3 years of previous waiter/waitress experience in a similar environment, 5 years for Senior Waiter;
• Basic knowledge of wine & surrounding wine regions;
• Hands-on experience with cash register and ordering information system;
• Basic math's skills;
• Excellent interpersonal- & communication skills;
• Strong customer service orientation and active listener;
• Attentive and patience for customers;
• Comfortable in dealing with very distinguished clientele;
• Must be well-presented;
• Flexibility and Accountability;
• Enthusiastic personality.