VDI Stack Monitoring Specialist -2721

SUMMARY:
A Large company located in Pretoria is looking to fill this urgent role.

• Contract
• Hybrid (2/3 days at the office a week)

POSITION INFO:
ESSENTIAL SKILLS REQUIREMENTS:
· Experience in Azure Monitoring Tools
· Experience in VMWare Horizon Cloud prefereably Next Gen
· Experience in Azure Networking
· Knowledge of VMWare Workspace ONE Access and Unified Endpoint Management
· Knowledge of Microsoft Intune
· Knowledge in Scripting (Powershell)
· Experience in VMWare Intelligence
· Experience in VMWare Freestyle
· Experience in operation of Windows Servers (higher then 2016)
· Experience in Windows Client (Windows 10 / 11) OS troubleshooting and patch management
· Experience with Active Directory and GPO
· Experience with Scripting (PowerShell, Python etc.)
· Experience Citrix Xen-Desktop (higher then 7.x) and Xen-App (higher then 7.x) full stack
· Experience Citrix Netscaler (higher then 12.x) and Storefront
· Experience Citrix XenServer (higher then 7.x)
· Experience Citrix on VMware Hypervisor Stack (higher VMWare ESXi 6.x)
· Experience monitoring tools (Aternity, SCOM, AZURE, Nagius, Dynatrace etc.)
· Experience in troubleshooting in infrastructure
· Experience in data driven monitoring and analytics
· Experience with ITL processes (Incident, Change and Problem management)
· Plan and execute maintenance tasks (change management)
· Plan and execute infrastructure lifecycle tasks (technical lifecycle, change management)
· Resolve incident tickets
· Analyze and resolve problem tickets
· Any additional responsibilities assigned in the Agile Working Model (AWM) Charter
ADVANTAGEOUS SKILLS REQUIREMENTS:
· Experience with cloud technologies and cloud providers (Microsoft Azure, Amazon Web Services)
· Microsoft W365
· Experience in operation, maintenance of VDI technologies (Microsoft and VMware Horizon)
· Automated problem remediation
· Machine learning (ML) for data analytics
· Network troubleshooting skills
· Understand Rest API technology
· Experience with cloud technologies and cloud providers (Microsoft Azure, Amazon Web Services)
· Experience in operation, maintenance of VDI technologies (Microsoft and VMware Horizon)
WHICH QUALIFICATIONS/EXPERIENCE DO WE NEED FOR THE ROLE?
· A university degree in a relevant field of study (e.g., computer science, engineering, sciences, etc.) or a comparable qualification
· 5+ years
· Operations experience with Citrix VDI and App stack
· Experience with windows desktops and server support
· Experience with Windows Terminal Server
· Experience with software packaging and image creation
· Experience with hardware and software lifecycle
· Experience with ITIL processes (Problem, Incident, Change management)
WHAT WILL BE YOUR ROLE AND RESPONSIBILITIES?
Be part of a global team responsible for the development and operation of the BMW Digital Workspace that includes the product Virtual Device (VDI). Our Product vision: We provide virtual desktops and apps within 10 minutes to our customers worldwide. The focus lies on worldwide delivery (Cloud & On Premises) of the virtual desktop, App and access infrastructure for internal and external partners. This product, as part of the Digital Workspace, offers a complex platform which allows the scaling of high-performance virtual desktops and apps. Our service delivery is for all company processes within the BMW Group.
Be involved in the maintenance and operation of a global BMW Digital Workspace infrastructure for virtual devices.
- Be a maintenance and operations focused team member for our cloud and on premises VDI platforms.
- Make sure that the infrastructure for VDI platforms run smoothly
- Actively work on constantly improving operational excellence including automation and proactive monitoring approaches
Collaborate with an international product team, external providers, vendors and end-users.
- Treat security as a first-class citizen
- Work closely with stakeholders, development teams in constantly improving our VDI platforms stability and availability
- Work with other IT teams on integration of new features and components
Main function:
· Be responsible for the operations and standardization of the BMW enterprise VDI infrastructure, platform and desktop components.
· Be responsible for the verification, planning and actioning of maintenance tasks together with other infrastructure teams
· Continuously work on improving the operational stability
· Work on automation of platform operations, troubleshooting and maintenance topics
· Install, configure, maintain and deploy virtual Apps and desktop images
· Installation, Configuration, and maintenance of RDSH servers, e.g., Windows Server, Windows Multisession
· Installation, Configuration, and maintenance of Published Application presentation layer (e.g., XenApp & Citrix Workspace)
· Application and Server hardening (e.g., Ivanti)
· Worked with Application Monitoring tools