Travel Specialist (Spanish Speaking)

SUMMARY:
A Renowned Travel Company is looking for a SPANISH SPEAKING TRAVEL SPECIALIST to join their team

POSITION INFO:
Candidate Requirements:

• Must have 3-5 years of previous inbound tour operating experience and an understanding of the travel industry
• Must have an in-depth knowledge of Tourplan (or similar booking systems) and WETU
• Should have extensive geographical, logistical, and product knowledge of South, Southern, and East Africa
• Must be fluent in both verbal and written Spanish, preferably South American Spanish
• Must have excellent communication skills with strong command of the English language
• Should have the ability to deliver exceptional service to agents and guests with a calm, professional manner
• Must have strong time management, attention to detail, and ability to work under pressure
• Should be proficient in Word, Excel, and have general computer literacy

• Creative and out of the box planning and designing of leisure FIT tailor-made itineraries
• Managing the reservations process including handling of bookings from quote to finalising, including invoicing and travel documents
• Ensuring turn around times are strictly adhered to according to standard operating practices
• Proactive selling of products and services ensuring the best possible itinerary for the guests
• Constant, consistent interaction and clear communication with colleagues, agents, operator’s guests and suppliers