Travel Experience Designer (Travel Consultant)

Recruiter:

IntelliStaff

Job Ref:

JHB003218/SS

Date posted:

Wednesday, August 28, 2024

Location:

Johannesburg, South Africa

Salary:

MR Monthly

SUMMARY:
Our client in the travel industry is urgently looking to employ an experienced Travel Consultant at their organization

POSITION INFO:

Location: Fourways, Gauteng

Requirements:

Previous experience in a Travel sales or Travel consultant role.
Travel expert with a minimum 2 years’ experience working in the travel and/or tourism industry (international travel only).
Must live within 30 minutes of Fourways (non-negotiable)
Fluency in both written and spoken English and Afrikaans
Excellent phone manner and customer service skills
Passionate about travel
Team player
Self-motivated and well organised all-rounder other information

Requirements:

Mission 1: Provide the best customer service to clients

Welcome new and returning clients on the phone with a friendly, approachable, and helpful manner.
Create a personalised and lasting relationship with the client, by proactively supporting them throughout the enquiry or sale.
Ensure customer follow-up and satisfaction.

Mission 2: Create a tailor-made travel experience

Establish and understand the expectations and needs of the client from the first interaction.
Create a tailor-made trip for the client based on their needs.
Provide excellent up to date knowledge of the company's resorts and destinations.
Establish and maintain a good working relationship with travel agents and deal with their requests by phone or email.

NB! This job is now closed. You can apply for other jobs by uploading your CV.

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