Trainee Branch Manager

SUMMARY:
The Trainee Branch Manager will assist the Branch Manager and Floor Manager in all aspects of the business operations across various departments. This position is designed to provide comprehensive training and hands-on experience to develop the necessary skills to lead a branch independently. The role involves traveling to different branch locations and gaining exposure to all facets of retail management, with the ultimate aim of managing a new branch when the opportunity arises.

POSITION INFO:
Requirements:

• Education:
  • Minimum: High School Diploma or equivalent.
  • Bachelor’s Degree in Business, Management, or a related field will be an advantage.
• Experience:
  • Prior experience in retail, sales, or a customer service role is highly desirable.
  • Experience in the hunting, outdoor, or sporting goods industry is a plus.
  • Firearms competency will be an advantage.
• Skills:
  • Strong organisational and multitasking abilities.
  • Excellent interpersonal and communication skills.
  • Leadership potential with a willingness to learn.
  • Problem-solving and decision-making capabilities.
  • Proficiency in Microsoft Office Suite and retail management software (preferred).
  • Fully bilingual in both English and Afrikaans – non-negotiable.
  • Excellent interpersonal and communication
  • Proficiency in financial management, budgeting, and
  • Customer-focused mindset with a dedication to delivering exceptional service.

• Assist the Branch Manager and Floor Manager in day-to-day operations, ensuring smooth and efficient store functioning.
• Gain hands-on experience in inventory management, merchandising, and sales operations.
• Monitor and support the implementation of store policies and procedures.

• Support the team in delivering excellent customer service, addressing customer inquiries, and resolving complaints.
• Ensure high standards of product presentation and store cleanliness.

• Assist in monitoring branch sales performance and identifying opportunities for improvement.
• Participate in setting and achieving sales targets.

• Work closely with department leads to understand their roles and responsibilities.
• Assist in team training, scheduling, and performance evaluations.
• Foster a positive and motivated team environment.

• Travel to multiple branch locations to gain experience across various operational environments.
• Provide support to branches requiring additional management assistance or during peak business periods.

• Actively participate in structured training programs covering areas such as management, human resources, sales strategies, and operational excellence.
• Shadow managers to gain insights into decision-making processes and leadership skills.
• Keep updated with industry trends and product knowledge related to hunting and outdoor equipment.

• Develop the ability to oversee all aspects of a branch, including staff management, sales growth, and operational efficiency.
• Be prepared to take on the role of Branch Manager for new store openings or in existing branches as needed