Trade Sales Manager

SUMMARY:
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POSITION INFO:

About us:

Village N Life is a leading local Tourism and Hospitality group where we go above and beyond to ensure the last 10% standards are met. If you thrive on a company culture that focuses on growing their employees through career development and incentives, this is the company for you. Where exceptional people and exceptional opportunity awaits.

Who are we looking for:

Pezula Nature Retreat is a luxurious haven located in Knysna, South Africa. It is known for its pristine landscapes, indigenous forests, and breathtaking views of the Indian Ocean. The retreat offers a serene and immersive experience with nature, while also providing high-end accommodations and world-class amenities, making it a sought-after destination for those seeking tranquility and indulgence. As the first friendly face that guests encounter, you’ll be at the heart of welcoming and guiding visitors to ensure their experience is both memorable and seamless. Your role is all about creating a warm and inviting atmosphere, assisting with check-ins, answering inquiries, and providing personalised recommendations to enhance their stay. From greeting guests with a smile to ensuring smooth communication with other departments, your mission is to deliver exceptional service that leaves a lasting impression. You’ll be the point of contact for our guests, helping them feel at home from the moment they arrive until they depart.

What Is Required:

We are looking for a receptionist at our luxury hotel in Knysna. You will play a crucial role in creating a welcoming and seamless experience for our guests from the moment they arrive. The primary purpose of this position is to manage the front desk operations, handle guest check-ins and check-outs efficiently, and provide exceptional customer service. The Receptionist ensures that all guest interactions are handled professionally and courteously, contributing to the overall high standards of hospitality and guest satisfaction that define our luxury property.

Minimum Requirements:

• Grade 12 or equivalent 
• Hospitality diploma / experience
• Working knowledge of Opera
• Computer literate
• Familiar with the duties and procedures of the Front Office Department

Ready to Join? If you're ready to take your career to new heights and be part of something truly special, we want to hear from you! Apply now or send your resume to and embark on a journey filled with excitement, growth, and endless possibilities.

Due to the large number of CV's received, only candidates that meet the minimum requirements will be contacted. If you have not heard back from us in 2 weeks, please consider your application as unsuccessful.

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