Territory Account Manager 6-months contract

Recruiter:

Isilumko Staffing (JHB)

Job Ref:

1377930847

Date posted:

Saturday, November 23, 2024

Location:

Durban North, South Africa

SUMMARY:
-

POSITION INFO:

We need a natural seller with a deep appreciation for food, strong negotiation skills, and knowledge of where the best eats are in town. You’ll focus on bringing on new small- and medium-sized merchants that align with our partnership criteria, using skills such as emailing, cold-calling, and driving internal processes to set up successful collaborations.

Key Responsibilities:

Drive business performance in your assigned area or city.
Identify key merchants to enrich the platform's selection and work with the sales team to close deals.
Build and nurture long-term relationships with key accounts, enhancing their financials, marketing efforts, and overall satisfaction.
Share local market knowledge with internal teams to inform broader strategies.
Act as an ambassador for our mission, brand, and product, effectively communicating value to merchants and customers.
Lead the sales process for enterprise prospects, including qualification, education, pricing, and contract negotiations.
Build strategic relationships with decision-makers to drive new business growth.
Gain extensive knowledge of merchants and cities to identify growth opportunities, including non-restaurant partnerships (e.g., convenience and grocery).
Develop tools and processes to track critical metrics and improve performance.
Collaborate with internal teams to address challenges and implement feedback to enhance product and operations.

Requirements:

Minimum 3 years of experience in an account management role.
Bachelor’s degree in a commercial or technical field.
Advanced proficiency in Excel and strong analytical skills.
Excellent communication and interpersonal skills with the ability to advocate effectively for customer needs.
Proven ability to take initiative and adapt to changing work environments.
Passion for building partnerships with merchants and helping them achieve their potential on the platform.
Strong organizational, prioritization, and time-management skills.
Problem-solving mindset and a proactive approach to challenges.
Highly autonomous and able to work with minimal oversight.

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