Telecoms/ICT Field Service Technician - 3CX Experience Essential

Recruiter:

ICT Engage

Job Ref:

ZR_86_JOB

Date posted:

Monday, December 2, 2024

Location:

Centurion, Gauteng, South Africa

Salary:

Negotiable based on experience

SUMMARY:
We are seeking a field service technician to install and configure VoIP PBX systems - 3CX experience required.

POSITION INFO:

The successful candidate will be responsible for configuring and installing VoIP PBX systems and providing a high level of technical support to external customers while working under minimal supervision. The focus will be to provide on-site installation as well as diagnosing and repairing existing technical problems.

Key Responsibilities

Act as primary interface to all clients to resolve problems reported
Respond to tickets on the system in a timely manner
Provide troubleshooting and technical support via remote or onsite support
Setup and install 3CX software prior to installations
Install mobile application for 3CX system
Support and maintenance of 3CX system after installation
Setup and configuration of PBX phones prior to installation
Support and maintenance of PBX phones after installation
Troubleshoot VOIP issues
Setup of gateways (PSTN, fax gateways, FXO, FXS, BRI)
Install and configure routing on ADSL and fibre lines
Setup VPN”s and port forward on routers
Make changes to routers as per clients requirements
Do preventative maintenance on routers – updates and scheduling reboots
Log onto routers to check the current configurations thereof to make sure everything is up to standard
Setup and install 3CX software on the phones and server

Requirements

A+ and N+ certification
Experience networking and PBX systems
Knowledge in structured cabling
Good communication skills
Problem solving skills
Be dependable
Have good time management skills
Demonstrate professional attributes
Complies with the company’s vision and ICTG’s policies and procedures
Performs other tasks as assigned by management

Benefits

Medical Insurance
Pension
Personal development and training program

Similar jobs you might be interested in:

LOGISTICS COORDINATOR JUNIOR
Location: Nigel
Salary: MARKET RELATED
LOGISTICS COORDINATOR JUNIOR
1 day ago

Technical Service Manager
Location: Johannesburg
Salary: 500 000 Annually
Are you a dynamic leader with a passion for delivering exceptional service? Join a leading company as a Technical service Manager and take charge of a talented team while ensuring top-tier service delivery and customer satisfaction. In this exciting role, you will have the opportunity to shape the future of our service department, drive operational excellence, and make a direct impact on our growt...
1 day ago

Graphic Designer / Marketing Assistant
Location: Centurion
Salary: R15 000
We are looking for a creative, tech-savvy, and self-driven marketing professional for a company based in the Centurion area in a Marketing Assistant role.
1 day ago

Front Desk Reception Intern
Location: Johannesburg
Salary:
Signa Opportunity is recruiting unemployed youth for quality workplace experience through the Youth Employment service (YES) initiative.About the YES InitiativeThe initiative was launched by the President in 2018 and is a partnership with the government and labour department to collectively devise a national plan to build economic pathways for South Africa’s youth by creating workp...
1 day ago

Sales Development Representative
Location: Johannesburg
Salary: Salary
Bryanston
1 day ago

IT Technical Manager
Location: Johannesburg
Salary:
1 day ago

Sales Consultant
Location: Johannesburg
Salary: R12000.00 Monthly
Our client is in the educational field and works a lot with schools. Specializing in Maths education and thier main service that they sell and deliver is the My Maths Buddy Effective Maths Teaching program for teachers and learners. The main product that they sell is My Maths Buddy dictionary. They are planning on extending the range of services and products for schools in the near future.
2 days ago

School Sales Consultant
Location: Johannesburg
Salary: R12 000.00 Monthly
Our Client is in the educational field and work a lot with schools. They specialize in Maths education and their main service that they sell and deliver is the My Maths Buddy Effective Maths Teaching program for teachers and learners. Their main product that they sell is My Maths Buddy dictionary. They are planning on extending the range of services and products for schools in the near future.
2 days ago

Full Stack Developer
Location: Johannesburg
Salary: 700000 Annually
Wanted! Full Stack Developer skills in JHB!
2 days ago

Supervisor Credit Control
Location: Sandton
Salary: Monthly
Regenesys seeks to employ a s looking for a Supervisor: Credit Control, to contribute to effective/positive cash-flowthrough management of debt collection in line with company credit policies and procedures and best practices. Thesuccessful incumbent will also be responsible for negotiating extensions with clients or write-off debt to minimize thecompany’s potential loss of income. Book valu...
2 days ago