Technical Writer (Business analysis experience)

SUMMARY:
A client that specializes in creating custom software for the mining industry, in the heart of Johannesburg, is looking for a Technical Writer with business analysis experience to join their in-office team. This role will be responsible for creating, maintaining and updating technical documentation for business processes, software applications and technical procedures.

POSITION INFO:
Qualifications:

• Relevant tertiary qualification

• Experience in business analysis with the ability to document and communicate business requirements
• Ability to create process diagrams and technical specifications
• Proven experience as a Technical Writer or Technical Communicator
• Experience in documenting complex business processes and technical information
• Strong technical writing and editing skills
• Familiar with version control systems such as Git and content management systems (CMS)

• Documentation development
• Business process documentation
• Develop, organize and maintain content management libraries
• Collaborate with Developers, Product Managers and other stakeholders
• Produce user guides
• Review and edit documentation
• Refine and improve documentation by gathering user feedback
• Work well within an in-office team