Technical Trainer

SUMMARY:
Our client in the Property Services Industry based in Centurion, Gauteng is currently looking to employ a Technical Trainer.

POSITION INFO:
Requirements:

• Minimum of 5 years’ experience as a technician after qualification (post apprenticeship).
• A masters certification from any brand would be highly advantageous.
• Experienced Automotive Trainer would be advantageous.
• Other in-dealer experience would be advantageous.
• Accreditation as a qualified assessor and moderator or demonstrated progress is required.
• Experience with course development and training principles essential.
• Proficiency in MS Word, Excel, and PowerPoint is important.
• Travel, including outside normal working hours and beyond South African borders, will be required.
• Ensure that all diagnostic equipment and computers are updated.

• Collaborate with the Instructional Design Team to compile training materials for designated programmes.
• Design, customise, or refresh training material as directed by the company.
• Develop training content in formats such as: Face-to-Face Training: Facilitator Guide, Participant Guide, PowerPoint, Assessments. Virtual Classroom Training: Facilitator Guide, Participant Guide, PowerPoint Guide, Assessments. Web-Based Training: Content as required.
• Ensure all content aligns with competence-based learning outcomes and complies with versioning rules for cataloguing.
• Align training materials, examinations, and assessments with organisational and statutory policies, including health and safety.
• Assist the Technical Training Lead with: Scoping and defining learner paths for functional roles. Planning new product introduction training by model. Achieving an 80:20 blended learning strategy (20% Theoretical, 80% Practical).

• Deliver training as per schedules and at venues or locations directed by the Technical Training Lead.
• Undertake content development and revision when training delivery is not required.
• Ensure proper use of training information, tools, and materials provided by the Academy.
• Deliver ad hoc training and travel for training delivery within South Africa and Sub-Saharan markets as required.
• Conduct training for new product launches and ensure compliance attendance for target audiences as defined by brands.

• Support the training evaluation process according to Kirkpatrick Levels 1–5, aligned with specific training outcomes.
• Manage course evaluations, address underperformance, and report poor outcomes to the Non-Tech Training Lead.
• Manage examination/assessment processes and resources according to company policy.
• Create relevant questionnaires and test delegates to ensure competence on course content.
• Use polls and online feedback during virtual sessions to evaluate session effectiveness.

• Maintain OEM training standards and support Academy audits.
• Ensure general housekeeping and maintenance of training vehicles, classrooms, practical workspaces, and equipment.

• Build and maintain professional relationships with Dealer Personnel, Suppliers/Service Providers, and preferred Training Bodies.
• Act on evaluations and feedback from internal and external stakeholders.
• Foster positive working relationships with all customers and service providers.

• Update processes annually to align with the internal Quality Management System.
• Implement continuous improvements to enhance business operations, focusing on process efficiency.