SUMMARY:
A Global Leader in Machinery Manufacturing dedicated to providing trusted technical solutions to the mining, food, recycling, packaging, aggregate and other processing industries, requires the full-time services of a Technical Sales Engineer (Process) to join their dynamic team ASAP. Exciting career opportunity offering scope for growth at an International Corporate.
POSITION INFO:
Job purpose
The primary function of this role is to service a sales pipeline of opportunities and to convert those opportunities into sales growth for the company’s Flotation products within the African market. The Flotation Technical Process Sales Engineer is responsible to work within the provided strategies for sustainable growth within the region and to develop and exploit various sales channels. This includes direct selling to end-users, OEM’s and EPC’s, managing and retaining relationships with existing clients and supporting representative agents across the region, and leveraging the Company's capabilities to provide technical services and test work to support existing and new applications. The Technical Sales Engineer (Process) is a brand ambassador for the Company's Flotation products in the areas that they serve.
Required Education & Experience
- BSc/BTech in Metallurgical/Chemical Engineering or in related field in Minerals Engineering/ Processing is required (minimum NQF level 7)
- Postgraduate Degree will be beneficial
- Minimum 5+ years’ experience in Mineral Processing environment comprising one or more of the following:
o Process engineering/metallurgical engineering in support of mineral processing operations (+5 years required)
o Equipment sales, including developing solutions and implementing them in the field (beneficial)
o Commissioning experience (beneficial)
o Froth flotation experience - laboratory, pilot plant and industrial plant (required)
o Field services and training to mining industry clients (beneficial)
Responsibilities Include
Safety, Health, Environment and Quality (SHEQ)
- Ensure compliance with Company/ Client SHEQ responsibilities
- Comply with statutory legislation requirements
Business Development
- Identify opportunities, build and maintain a strong sales pipeline to achieve sales growth
- Convert opportunities into orders through solution-based sales and relationship selling
- Prepare, deliver and present detailed technical and commercial sales/product bids and proposals
Sales Channels
- Support representative agents within the region to maintain key accounts
- Leverage site technical services to promote aftermarket sales
Strategic
- Identify key opportunities and coordinate Company resources to address them
- Contribute to the preparation of and attend trade shows & conferences as required
- Working with the Flotation Manager to determine sales budget by product segment and/or by territory
Organization
- Product and application champion for Columns, HydroFloat, StackCell and Sparging Systems
- Manage lists of opportunities, accounts and targets, and plan and prioritize to grow business within Africa
- Plan to achieve 40-50% customer face/contact time targets as defined by the agreed KPI’s
Reporting
- Contribute to periodic sales meetings by summarizing sales opportunities, market analysis and competitor analysis to the Flotation Manager
- Complete technical reports to summarize flotation testing results, flowsheet and treatment techniques, and equipment sizing to drive sales opportunities
- Update status of projects and opportunities in Customer Relations Management and communicate as required
- Compile reports as needed
Process
- Act as liaison with customers and agents to determine proper applications of Flotation equipment to suit customer needs and solve technical problems
- Responsible for planning and conducting on-site or laboratory-based testing programs, including data analysis and reporting
- Lead development of both technical and commercial proposals including estimating budgets and presenting proposals to clients
- Champion client projects internally from concept to delivery, ensuring successful handover to Engineering & Project Management after the order, and to the Client at completion.
- Document and disseminate product improvements or knowledge gained from field experiences to promote Continuous Improvement of Products and Services
Effective trouble shooting and Root Cause Analysis in case of systems, processing, and equipment deviations
Key Skills
- Analytical and mathematical mind, capable of evaluating and solving various complex problems
- Demonstrate drive for continuous improvement
- Organizational competencies and project management skills to keep projects on track
- Familiar with a variety of field concepts (especially flotation), practices, and procedures
- Good understanding of equipment design and selection principles
- Ability to successfully manage major accounts by confidently interacting at senior and lower levels
- Ability to prioritize workload, set and achieve agreed sales targets and meet deadlines
- Must be well organized, able to plan and justify travel in and around the region
- Committed to continuous education and willing to accept mentoring and critical feedback
- Exceptional written and verbal communication skills, including confidence in giving presentations
- Self-motivated, with a capacity to work independently and collaboratively
- Fully competent in MS Office products
- Outgoing personality with excellent interpersonal skills, and able to work closely with customers including in a training environment
- Experience with a CRM system advantageous
