Technical Manager (ISP & Data Center)

SUMMARY:
We are assisting our client in looking for a Technical Manager to shape their network, prevent downtime, and mentor a growing team.

POSITION INFO:
Responsibilities

• Lead and develop the technical team, creating clear processes and structures.
• Oversee core network & data center operations, ensuring growth and stability.
• Optimize monitoring (Zabbix/LibreQOS) and automate routine tasks for near-zero downtime.
• Drive innovation: peering, capacity upgrades, virtualization, and backup power solutions.

• 5+ years of progressive network/data Center experience, with 2+ in a leadership role.
• Hands-on with routing & switching (MikroTik and Arista), plus network monitoring tools.
• A passion for preventing downtime—always anticipating risks and solutions.
• Strong stakeholder management: from vendor negotiations to cross-team collaboration. Familiar with the 4 Disciplines of Execution framework.
• Familiarity with project management (e.g., Asana) and compliance standards (e.g., ICASA, Afrinic).

• Professional certifications (e.g., CCNP, CCDP, MTCINE, or similar).
• Experience with virtualization (Xen, VMware, KVM) and storage area networks (SAN, EMC, VNX).
• Hands-on experience with automation/scripting (Python, Bash, or similar).
• Familiarity with VoIP PBX systems, SIP trunking, and voice monitoring is a plus.