TRAVEL CONSULTANT

SUMMARY:
TRAVEL CONSULTANT
CENTURY CITY
MARKET RELATED 

POSITION INFO:
Minimum requirements:

• Diploma in Hospitality, Travel, Tourism, Business or relevant field
• Must have a minimum of 3 years consulting experience in either wholesale/retail
• Assist Travel Agents with land arrangements
• Processing the booking via Travelogic
• Online booking systems: Nightsbridge / DOTW / Hotelbeds
• Understanding of STO rates and terms and conditions of various hotels / hotel groups includes requesting & updating rates
• Organise travels from beginning to end (hotels, guest houses, game lodges, transfers, car hire and excursions)
• Selling a combination of Outbound, Domestic, Leisure and Corporate
• Strong knowledge of South Africa
• Research various destinations and means of travel regarding prices & reviews
• Administration functions (invoicing / collecting deposits & balance payment / paying suppliers / reconfirming bookings / processing refunds)
• Handle unforeseen problems and complaints and determine eligibility for money returns
• After-hours assistance for emergencies only (stand-by phone on rotation)