Systems Analyst

POSITION INFO:

Our Client is looking for a Systems Analyst who will understand and translate business requirements into quality system solutions and ensure optimal system performance and stability through support and continuous improvement.

 

What you’ll do:

Analyse current systems solutions and business requirements

• Interpret and provide input to translate business requirements into business requirement definitions and specifications.
• Analyse and evaluate required system enhancements.
• Analyse existing systems and interfaces for modification / improvement purposes.

Design new or enhanced systems to accommodate business needs

• Participate in the process design or re-design and translate business / user requirements / processes into less complex system design.
• Design less complex system enhancements.
• Change systems specifications based on testing problems / changing requirements.
• Design interfaces and solutions with other systems
• Adhere to the change request process.
• Complete peer review of team change requests submissions.
• Provide input to deployment plans based on designs.

Testing of proposed solutions

• Develop system test plans for system, regression and integration testing.
• Perform systems testing and integration testing, and feedback results.
• Assist business and external stakeholders with functional and integration testing of solutions and changes for sign-off.

Participate in the implementation of new solutions to ensure successful integration into current environment

• Manage the creation and hand-over of the system administration procedures.
• Participate in the post-implementation reviews for completed projects.

Support current solutions

• Attend to user queries, incidents and requests as per ways of working.
• Ensure the stability of the existing systems environment in line with agreed SLA’s.
• Provide input to development/programming and technical support teams.
• Provide functional guidance.
• Complete peak checks and reporting during peak periods.

Collaborate with and support ITS and the Business

• Integrate with relevant business and IT teams.
• Provide system input to design of user training material.
• Provide operational support to the business areas.
• Provide knowledge transfer and support to team members.
• Collaborate with 3rd party service providers for operational, technical and functional support.

Create and maintain documentation

• Develop and maintain all relevant SDLC documentation.
• Document, publish and maintain system design (new system developments and enhancements) and all interfaces with other systems.
• Update standby and support manuals

Your expertise:

• 3 - 5 years relevant IT experience

Qualifications required:

• Minimum 3 years IT degree/diploma

Additional criteria:

• Retail experience advantageous.
• SQL and relational database knowledge is required.
• Working knowledge of various system integration formats.
• Able to work independently on less complex projects and improvements.
• SDLC and testing methodology knowledge.
• Supply chain knowledge/understanding advantageous.
• Takes ownership, accountability and is self-motivated.
• Attention to detail.
• Is aware of and responsive to internal and external events and influences on the technical landscape.
• Ability to research technology-related concepts, trends and best practices, and apply findings.
• Appropriately derives and organises the essence of information to draw solid conclusions.
• Looks beyond symptoms to uncover root causes of problems to be solved.
• Synthesises data from different sources to identify trends.
• Demonstrates a results-oriented mindset in planning and implementing activities/projects.
• Monitors and tracks progress to ensure delivery of all planned commitments, and keeps the appropriate people informed.
• Prepares clear, well-structured presentations using a variety of tools and techniques.
• Prepares written reports and briefs and communicates ideas clearly.
• Discusses issues and exchanges information with partners to identify areas of mutual interest and benefit.
• Convinces others by identifying benefits for all; looks for ways to increase the value of the partnership for all parties.
• Adjusts to work effectively within new work structures, processes, requirements, or cultures.
• Actively seeks out positive spin-offs of change and investigates ways in which change can be used.
• Anticipates change and continuously remains prepared for change.
• Demonstrates resourcefulness in acquiring necessary knowledge, skills and competencies to adapt to change.

Other information applicable to the opportunity:

• Permanent Position
• Location: Cape Town - Hybrid 4 days in office and 1 day (Friday) at home.
• Environment: Will be required to perform standby duties on rotational basis.