Supply Chain Coordinator - Agriculture

SUMMARY:

A well-established manufacturer of speciality chemicals is seeking the above for managing supplier relationships, order processes, and deliveries while coordinating marketing efforts, training, and resolving customer complaints effectively.

POSITION INFO:

Minimum requirements for the role:

• Must have relevant tertiary qualification such as a Diploma in Business Administration, or a related field
• Minimum 3 years’ post-graduate experience in the Agricultural Industry
• Technical and agrochemical knowledge is essential
• Proficiency in MS Office (Word, Excel, PowerPoint, Outlook)
• Ability to travel and work independently is essential
• Must have a safety-oriented mindset
• Fluency in both English and Afrikaans to cater to the company’s customer base
• Must have a valid driver’s license, reliable own transport, and be medically fit to drive

• Ensuring signed MOUs and SOPs are in place with each supplier.
• Building and improving supplier relationships.
• Communicating bi-weekly to update prices and stock availability.
• Exploring and implementing joint marketing opportunities.
• Improving delivery timelines.
• Managing and maintaining the transparent order platform.
• Providing daily feedback to Farmers on orders.
• Ensuring 80% of deliveries are being completed within 7 days.
• Managing each process from purchase order to delivery.
• Improving and finding better ways to shorten delivery time.
• Communicating with and involving Technical Advisors in projects.
• Overseeing the orders and deliveries for contract growing farmers and organized buying groups.
• Planning Farmers’ days and town hall meetings.
• Liaising with Crop Advisors/Regional Sales Managers on Crop Advisor meetings and activities in each area.
• Scheduling monthly meetings with the Marketing Team.
• Training Depot personnel, Sales Administrators, and 3rd party suppliers.
• Assisting the team with product complaints or claims to understand what went wrong.
• Involving the 3rd party suppliers in resolving complaints.