Student Liaison Officer / Residence Assistant

SUMMARY:
We are seeking a dedicated and friendly Student Liaison Officer / Residence Assistant to be the first point of contact for our students and provide exceptional customer service in our student accommodation. This role is perfect for a highly organized individual who thrives in a dynamic environment and is passionate about helping students settle into their new home.

POSITION INFO:

• Welcome and greet students, ensuring a positive first impression and a smooth transition into student accommodation.
• Perform reception and administrative duties, including answering phone calls, responding to emails, and managing inquiries.
• Act as the administrator for student accommodation, overseeing bookings, lease agreements, and tenant records.
• Provide excellent client service and assist students with various queries and requests related to their accommodation.
• Maintain a clean and welcoming reception area, ensuring all students feel comfortable and supported.
• Coordinate with other departments and service providers to ensure students' needs are met.

• Diploma in Administration or related field.
• 2-4 years of experience in a reception or administrative role, preferably in a student accommodation or customer service environment.
• Strong organizational skills and attention to detail.
• Excellent client service skills, with the ability to manage multiple tasks and communicate effectively.
• Friendly, approachable demeanor and a passion for student support.