Store Manager

SUMMARY:
Our client is looking for a dedicated and driven Retail Store Manager to lead their team and ensure the smooth running of their retail operations. If you have a passion for sales, customer service, and operational efficiency, this is the perfect opportunity for you! As a Retail Store Manager, you'll play a pivotal role in driving profitability, meeting sales targets, and maintaining high standards of customer satisfaction while managing day-to-day store activities.

POSITION INFO:
Key Responsibilities:

• Oversee Retail Operations: Manage all aspects of store operations to ensure sales targets are met, operational efficiencies are achieved, and quality standards are maintained.
• Enhance Customer Experience: Build strong relationships with customers, understand their needs, and provide exceptional service to meet and exceed their expectations.
• Inventory & Merchandising Management: Ensure stock availability, manage inventory, and develop pricing strategies and promotional activities to drive sales.
• Store Security & Safety: Implement effective security measures to protect merchandise, and ensure a safe and clean environment for both customers and staff.
• Financial Performance: Analyze operational and financial data to identify trends, maximize profitability, and adjust strategies as needed.
• Compliance & Health & Safety: Ensure all legal requirements and safety protocols are followed, promoting a safe and compliant workplace.

• Educational Requirements: Minimum Matric/Grade 12 and a Diploma in Business Administration, Sales, or Marketing.
• Experience: At least 5 years of experience in retail sales and/or marketing, with a minimum of 3 years in a supervisory or managerial role.
• Leadership Skills: Strong leadership qualities with a proven ability to manage, motivate, and develop a high-performing team.
• Financial Savvy: Solid understanding of budgeting, cost control, and financial management.
• Customer-Focused: A genuine passion for delivering excellent customer service and building lasting relationships.