Spa Therapist

SUMMARY:
New Vacancy is available for a Spa Therapist on a Game Reserve in the Grahamstown area.

POSITION INFO:
Key responsibilities and accountabilities:

• Extend a warm welcome to clients and a heartfelt goodbye
• Perform spa treatments according to spa offering and following the established spa standards and guidelines
• Perform massaging activities according to each client’s instructions (pressure and preferred oil/cream)
• Use of proper etiquette and professionalism at all times
• Maintain a professional appearance at all times
• Respond to all guest concerns or complaints with discretion
• Actively sell additional spa services, encouraging return visits
• Maintain current knowledge of all spa services, pricings, offerings, schedules and specials
• Attend regular training sessions and product knowledge courses
• Product usage control to ensure costs are maintained at all times (minimize wastage)
• Ensure equipment and product cleanliness at all times, and that all in good working order/functioning properly
• Uphold the standards of hygiene and sterilization as directed by law and the spa’s policies and procedures
• Maintain and develop a client base and maintain confidentiality policy for all spa guests, including demographic information, medical histories and appointments
• Maintain positive guest relations at all times
• Demonstrate knowledge of current trends in spa industry and stay up to date.

• Matric or Grade 12 certificate
• Valid Code 08 Driver’s License
• International Spa Qualification (ITEC/CIDESCO/SAAHSP)
• First Aid Training
• Minimum of 2 years spa experience in reputable establishment (5-star establishment)
  Details:
• Monthly Package
• Food Allowance
• Medical Aid
• Provident Fund
• Unfurnished Accommodation
• Transport to work