Spa Manager

Recruiter:

Phoenix Recruitment

Job Ref:

JHB000107/DB

Date posted:

Thursday, February 20, 2025

Location:

Stellenbosch, South Africa

Salary:

Monthly

SUMMARY:
Luxury Spa at a premier destination close to Stellenbosch is seeking a dedicated Spa Manager to lead the spa team and ensure an exceptional guest experience.

We are looking for a compassionate leader who values kindness, teamwork, and excellence in service.

This role requires strong management skills, a deep understanding of luxury wellness offerings, and a commitment to staff well-being.

POSITION INFO:
Responsibilities:

Oversee daily spa operations, including staff, treatments, and facilities.
Ensure therapists’ schedules are balanced to prevent burnout while maintaining service excellence.
Maintain high standards of cleanliness, presentation, and guest care.
Monitor financial performance, budgets, and spa revenue streams.
Manage inventory, procurement, and spa e-commerce offerings.
Develop and implement spa policies, packages, and new treatment offerings.
Collaborate with the Marketing team on promotions and content.
Work closely with the Head Chef and other departments on bespoke spa experiences.
Handle staff recruitment, training, and development to maintain service excellence.
Foster a positive and supportive work environment that prioritizes staff well-being.
Address guest feedback and resolve any concerns to ensure a seamless experience.
Perform treatments for VIP guests as needed.

Requirements:

Qualifications: CIDESCO, ITEC, or SAAHSP diploma/degree in aesthetics/somatology.
Experience: Minimum 5 years as a Spa Manager in a luxury hospitality setting.
Skills: Strong leadership, organizational, and people management skills.
Knowledge: Expertise in spa treatments, staff training, revenue management, and marketing.
Tech Proficiency: Competent in Microsoft Office, Shedul, and preferably Easipos.
Personal Attributes: Empathetic, detail-oriented, and able to work under pressure.

Similar jobs you might be interested in:

Spa Manager
Location: Stellenbosch
Salary: Monthly
Luxury Spa at a premier destination close to Stellenbosch is seeking a dedicated Spa Manager to lead the spa team and ensure an exceptional guest experience.We are looking for a compassionate leader who values kindness, teamwork, and excellence in service.This role requires strong management skills, a deep understanding of luxury wellness offerings, and a commitment to staff well-being.
2 days ago

Spa Manager - Delaire Graff Estate
Location: Stellenbosch
Salary:
3 days ago

HEAD OF BUYING (Sports Apparel) - Western Cape, SA
Location: Parow
Salary: Market related
Are you a strategic thinker with a passion for clothing retail and / or retail and sports? Do you
4 days ago

Project Coordinator - Renewable Energy
Location: Cape Town
Salary:
Are you a motivated and detail-oriented Project Coordinator who has completed their qualification in Construction / Quantity Surveying or Business Administration? Our International Client based in Cape Town requires a dynamic team player to join their Project Management team for a 24-month contract. As a Project Coordinator, you will play a pivotal role in supporting the team, ensuring the success...
4 days ago

HEAD OF BUYING (Sports Apparel) - Western Cape, SA
Location: Parow
Salary: Market related
Are you a strategic thinker with a passion for clothing retail and / or retail and sports? Do you
8 days ago

Project Co-Ordinator - Construction
Location: Cape Town
Salary:
Are you interested in the renewable energy sector and are looking for a new career growth opportunity to use your Construction project coordination skills?Our client's dynamic and driven projects team based in Cape Town, CBD requires your expertise to coordinate renewable projects activities which will involve all administrative tasks and site visits.
8 days ago

Project Co-Ordinator - Construction
Location: Cape Town
Salary:
Are you interested in the renewable energy sector and are looking for a new career growth opportunity to use your Construction project coordination skills?Our client's dynamic and driven projects team based in Cape Town, CBD requires your expertise to coordinate renewable projects activities which will involve all administrative tasks and site visits.
9 days ago

Branch Manager - building
Location: Capetown
Salary: R600k p/a
Branch Manager - Building - R50k p/m CTC - NSubs, CT
11 days ago

BBBEE Transformation Director – Cape Town
Location: Cape Town
Salary:
21 days ago

Procurement Officer - Saldanha, West Coast
Location: Capetown
Salary: Market Related
Calling all experienced procurement Officers!
5 days ago