Social Media Specialist

SUMMARY:
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POSITION INFO:

Who we are: A leading Financial Services company.

What we do: We offer affordable and reliable financial services to the emerging consumer.

What we are looking for: A Social Media Specialist.

What you will do:

• Initiate and execute on creative content strategies that align with the company brand
• Copywriting of all social media posts according to the brand guidelines
• Conduct market research analysis to identify trends, real-time search and news media activity, popular social media topics, electronic commerce trends, market opportunities, or competitor performance
• Keep abreast of government regulations and emerging web technology to ensure regulatory compliance by reviewing current policies and SOPs
• Participate in the development and implementation of online marketing strategy with overall responsibility for social media implementation
• Conduct online marketing initiatives
• Identify appropriate Key Performance Indicators (KPIs) and report key metrics from social media platform activities or initiatives
• Responsible for setting up or optimising analytics tools for tracking visitors' behaviours
• Manage tracking and reporting of social media activities on all platforms
• Conduct financial modelling, monitoring and reporting for online marketing programmes or website revenue forecasting
• Execute digital competitions (planning, design, sign-off and execution)
• Identify, evaluate and propose procurement of hardware or software for implementing social media marketing initiatives and campaigns
• Propose online or social media channel campaigns to marketing leaders
• Collaborate with web, IT, service providers and graphic design staff to create multimedia social media content that conforms to brand and company visual format
• Contribute to the identification and development of commercial or technical specifications, such as usability, pricing, checkout, or data security, to promote transactional internet-enabled functionality and inform social media marketing tactics
• Execute and manage social media campaigns or promotional strategies with sales, operations and other key stakeholders
• Assist in the evaluation and negotiation of contracts with vendors or online partners
• Attend bi-annual monthly performance meeting with Digital Marketing Manager
• Maintain knowledge of current digital marketing methodology and practices

What do you need:

• Bachelor’s degree or Advanced Diploma
• Social Media and Digital Marketing courses
• Minimum 5 years Digital Marketing and Social Media Platforms Experience (Facebook, Twitter, LinkedIn, Instagram and TikTok)
• Minimum 3 years (advantageous not necessity) Fintech and/or Financial Services experience
• Knowledge of marketing and communication processes
• Knowledge of content creation (video and static)