SUMMARY:
An opportunity has arisen within our Port Elizabeth Branch for a Site Supervisor.
The incumbent will be responsible for the following:
- Manage and deliver the service agreed upon between our client and our company
- Management of Temporary Associates in line with Client Service Level Agreements and Legislative compliance obligations.
- Increase headcount (market share) per client in order to contribute to Branch profitability.
POSITION INFO:
Role: Site Supervisor
Location: Port Elizabeth - Eastern Cape
Qualification:
- Matric
- Tertiary Education (an advantage)
- Previous experience within the TES - Recruitment Industry is essential
- Own vehicle is essential
Roles and Responsibilities:- Client Service: Clients serviced according to Service Level Agreements.
- Associate Service: Effective recruitment to competently meet Client requirements.
- Manage Legal and Financial Risk through Statutory and Legislative Compliance adherence.
- Recruitment: Maintain updated Associate Database specifying details of suitably competent Associates.
- Induction: Ensure that Associates fully understand, and comply with, specific Client Rules and Regulations.
- Associate Care: Ensure workplace Health & Safety compliance and follow IOD procedures when required.
- Record Keeping: Maintain Invoice & Associate Files to include all Mandatory Information.
- Associate Attendance Monitoring: Daily Attendance/Absenteeism Timesheet recording and Status.
- Internal Procedural Compliance: Participate in inter-departmental procedures with strict adherence to deadlines thereby ensuring accurate and timeous Associate earnings payments and Client Invoicing.
- Support Organisational Development through communicating possible new and existing Client growth requirements to Business Line Manager.
- Teamwork: Build and support relationships with Clients and Associates; and between your Branch and Payroll/Finance colleagues thereby contributing towards quality service delivery.
KPI's- Effective Associate Recruitment and Increase in Associates Head Count (market share per client)
- Build and Maintain Client Relationships
- Management of Associates and Reporting
- Management of Cost to Serve Client (Maintain Margins)
- Aggregation of 100% correct payroll administration documentation for payroll processing
- Maintain and Manage daily Operations and organizational compliance
Required Competency:- Professional communication
- Customer Service
- Positive Attitude
- Empathy
- Knowledge of Company’s Recruitment and Internal Administration Processes
- Attention to Detail / Accuracy / Deadline Driven
- Self-Motivated
- High Level of Energy
- Ability to Work Under Pressure
- Deadline Driven
- Working Knowledge of BCOE, WCA/IOD, Health & Safety, Benefits and Bargaining Councils/LRA
NB! This job is now closed. You can apply for other jobs by uploading your CV.
