Shift Manager

SUMMARY:
A vacancy exists for a Shift Manager in the Guarding Division based in the Western Cape.
 

POSITION INFO:
The suitable candidate’s main responsibilities and duties include, but are not limited to the following:

• Manages on site Security Service Provider (SSP) team
• Manage the Contract Security in conjunction with the SSP Security Manager on the following aspects:
• Regulatory Compliance to National Key Point Act (NKP) and the Critical Infrastructure Protection Act (CIPA)
• Investigate and completes all required incident and investigation reports to site manager
• Manages the SSP compliance in terms of NKP annual training required
  • 50 Period NKP Refresher
  • Reg 21 Firearm refresher training
• Ensure that SSP deployed officers complete the required WAG 1 applications and submits to NKP for authorization
• Ensure that SSP employees complete necessary CRC vetting
• Ensure that all SSP employees and management required to be vetted by the State Security Agency (SSA) complete the necessary Z204 forms
• Team member of the Security Risk, Threat, and Vulnerability (SRA) assessment
  • Ensure closure from SSP when identified (close out security action points)
• Conducts regular assessments of Security team performance
• Manages all Firearms allocated to the facility accordance the Firearms Control Act (FCA) and SSP Firearm Management Process / Procedures
• Manages SSP employee’s competencies
  • Develop and maintain a database competency expiry date
  • Ensure all staff commence renewal process at least 120 days prior to expiry
• Ensures SSP employees are compliant with Reg 21 training requirement
  • Ensure training provider is booked in advance
  • Ensure staff are communicated in advance of training dates, and ensures that staff attend
  • Provide evidence of training conducted on site for NKP inspection
  • Ensure CHSO is advised of training dates and is given evidence of training conducted should CHSO be able to attend
• Manages all Firearms of the SSP, in terms of Legal requirements
  • Registers
  • Regular audits
  • Licensing requirements
  • Daily allocation to employees on site
    • Ensure ALL posts have an armed officer allocated

• Responsible for Service Level Agreement compliance of the SSP to the facility;
  • Manage the SSP deployment to the NKP
  • Manages all Human Resource and Industrial Relations matters for the SSP, on staff deployed to the facility
    • Attendance
    • Leave
    • Sick Leave
    • Compliance with SSP disciplinary code
  • Ensure compliance of allocated staff of the SSP to the Private Security Industry Regulatory Authority Act (PSIRA)
    • Develop and maintain a database of PSIRA expiry dates
    • Ensure all staff renew prior to expiry
  • Manages the Uniform and Personal Protection Equipment (PPE) management
    • Ensure that the uniform is replaced timeously as agreed on SLA
  • Training Management
    • Develop and maintain a training register
    • Ensure compliance of all training is done timeously
    • Supply a corrective plan for employees deemed “Not Yet Competent”
    • Toolbox Talks
    • Maintain records of talks conducted
    • Supply monthly proof to NKA Manager and to client in monthly meetings
    • Implementation of site security plans dependent on alert levels
    • Implementation of contingency plan during various unrests or protests within the demographic
    • Ensure training is conducted as required on
    • SLA Training
    • Regulatory training as mentioned above
    • SLA requirements mentioned above including
    • Firefighting training
    • First Aid Training
    • Quarterly training on United nations Voluntary Principles (UNVPSHR)
    • “On The Job” (OTJ) of
    • Standard Operating Procedures (SOP’s)
    • Emergency Response Plans
    • Completes investigations on the facility
    • Planning and investigating of all security related incidents
    • Planning and implementing of investigation plan on all matters referred by the site manager
    • SSP Health and Safety (HSE) representative
    • Manages SSP staff for annual “Fit for duty” medical assessments
    • Manages Annual site inductions and reinductions of all SSP employees
    • Represents SSP in terms of OSHA Legal requirement in accordance with the Health and Safety
    • Manage SHEQ Related Investigations
    • Manage and Schedule Building inspections
    • Manage, schedule. Implement and investigate all Loss Prevention System Tools (LPS System – Near Loss Incidents (NLI), Loss Incidents (LO) and Loss Prevention Observations (LPO)
    • SSP Compliance including HR / IR matters
    • Complete security related investigations
    • Ensure all investigations are registered

• Manage daily audits and inspections
  • Develop and maintain a per shift check sheet
• Manages the SMP (pipeline) officers deployed
  • Ensure daily inspection of officers and assets is conducted
  • Ensure officer supply a daily activity report
• Management of Ad Hoc Service requests
• Ensure that Site Operating Procedures are trained to the officers allocated to the ad-hoc project

• PSIRA Registered Grade A
• Firearm Competence (Handgun & Shotgun)

• Management experience (at least 3 years)
  • Experience in the petroleum sector is an advantage
• Computer literacy (Essential)
• Formal Managerial training certification would be advantageous
• Understanding in the following Legal Aspects & Principles
  • PSIRA – Private Security Industry Regulatory Act
  • BCEA – SD6 – Basic Conditions of Employment Act - Sectoral Determination 6
  • NKP – National Key Point Act
  • FCA – Firearms Control Act
• Investigations

• Problem Solving and Decision Making
• Coaching & Mentoring
• Conflict Management
• Strong written and verbal communications
• Planning and prioritizing of tasks
• Building Effective Teams
• Managing and Measuring Work
• Customer Focus