ServiceNow Developer - Reporting / AI EXP 2724

Recruiter:

Open Source (Pty) Ltd

Job Ref:

JHB000528/KL

Date posted:

Monday, August 19, 2024

Location:

Midrand, South Africa

SUMMARY:
Are you a skilled ServiceNow Developer with a passion for Reporting and AI? Do you have a strong background in IT Service Management and a keen eye for governance and data integrity? If so, we have an exciting contract role for you!

POSITION INFO:
About the Role:
As a ServiceNow Developer specializing in Reporting and AI, you will play a critical role in developing and optimizing our ServiceNow platform. Your expertise in IT Service Management will be essential in ensuring that our service delivery processes are efficient, compliant, and aligned with best practices.

Essential Skills Requirements:

Practical knowledge in one or more of the following:
ServiceNow development (mostly UI Builder, Flows, Performance analytics, Reporting, Platform Analytics, Generative AI, Scripting in ServiceNow, Virtual Agent)
Alternatively sound JavaScript development experience and willingness to quickly learn ServiceNow development
Service Management, ITIL
Any additional responsibilities assigned in the Agile Working Model (AWM) Charter

Qualifications and Experience Required:

Completed University Degree in Computer Science, Business Intelligence or similar.
Ideally experienced in developing with ServiceNow
Sound knowledge of JavaScript, ideally also JellyScript
ITIL Certification advantageous
Min 8 years working experience in IT Service Management

Role and Responsibilities:

Develop your own analytics and reports on Service Now platform
Align with stakeholders to deliver them their desired reports
Use your Service Now experience to exercise governance on the reporting developments.
Test and deploy your solutions with our agile toolchain.
No on-call duty required at this point

If you are ready to take on this exciting challenge and make a significant impact, we would love to hear from you. Apply Now!!

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