SUMMARY:
An Industry Leading Health and Hygiene company are looking for a hard-working Service Manager to join their team.
On-site | Permanent | R18 000 pm | East London
POSITION INFO:
Summary:
- Direct management of service teams to achieve service key performance indicators, as well as management of the department in order to meet cost objectives.
Education:- Grade 12 plus relevant Operations Management qualification
- Pest qualifications
Experience:- 3 Years’ management experience in pest control (HACCP) and service industry
Key Responsibilities:- Full responsibility of services within the Branch
- Asset Management
- Customer visits and liaison / problem solving and ensure HACCP compliance
- Infield support to PCO's in terms of HACCP clients and standards
- Vehicle maintenance/servicing and check list
- Supervision of loading and uploading of stock from cages
- Management, oversight and involvement in health & safety procedures in conjunction with health & safety representative
- Adherence to and achieving stipulated key performance indicators in terms of use of handheld devices; providing services on time and sequencing of services followed
- Manage installations, maintenance tickets and withdrawals
- Order & control of stock and warehouse
- Stock management and control of contract consumables
- Staff management & training
- Attend meetings as required at customers sites
- Management and coordination of client safety files and safety files at client sites in order to keep them up to date and current
- Manage employee medicals and inductions for specific sites where needed to keep these certifications current and up to date so that work can be conducted at these sites without interruption
- Performance of reasonable tasks other than what is stated above
Knowledge:- Excellent administration and communication skills
- Computer literate and ability to analyse data and manage by exception
- Excellent command of English
- Excellent client-facing ability
- Leadership & motivation qualities
- Must have a sense of urgency
- Strong people management skills
- Good IR / HR ability
- Good understanding & knowledge of current industry technology
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