Service Manager - East London

SUMMARY:
An Industry Leading Health and Hygiene company are looking for a hard-working Service Manager to join their team.

On-site | Permanent | R18 000 pm | East London
 

POSITION INFO:
Summary:

• Direct management of service teams to achieve service key performance indicators, as well as management of the department in order to meet cost objectives.

• Grade 12 plus relevant Operations Management qualification
• Pest qualifications

• 3 Years’ management experience in pest control (HACCP) and service industry

• Full responsibility of services within the Branch
• Asset Management
• Customer visits and liaison / problem solving and ensure HACCP compliance
• Infield support to PCO's in terms of HACCP clients and standards
• Vehicle maintenance/servicing and check list
• Supervision of loading and uploading of stock from cages
• Management, oversight and involvement in health & safety procedures in conjunction with health & safety representative
• Adherence to and achieving stipulated key performance indicators in terms of use of handheld devices; providing services on time and sequencing of services followed
• Manage installations, maintenance tickets and withdrawals
• Order & control of stock and warehouse
• Stock management and control of contract consumables
• Staff management & training
• Attend meetings as required at customers sites
• Management and coordination of client safety files and safety files at client sites in order to keep them up to date and current
• Manage employee medicals and inductions for specific sites where needed to keep these certifications current and up to date so that work can be conducted at these sites without interruption
• Performance of reasonable tasks other than what is stated above

• Excellent administration and communication skills
• Computer literate and ability to analyse data and manage by exception
• Excellent command of English
• Excellent client-facing ability
• Leadership & motivation qualities
• Must have a sense of urgency
• Strong people management skills
• Good IR / HR ability
• Good understanding & knowledge of current industry technology