Service Manager

Recruiter:

Greys Personnel

Job Ref:

JHB002680/DN

Date posted:

Thursday, March 20, 2025

Location:

Sandton, South Africa

Salary:

R250 000

SUMMARY:
Our client in the automotive sector is looking for a Service Manager to manage all service advisors and the day-to-day operations of a workshop

Location: Sandton

POSITION INFO:
Key requirement

Post secondary education in a related field (automotive technology, business administration)
Minimum 3-5 years of experience in a dealership environment with at least 2 years in a management or supervisory role
Excellent leadership and management skills
Ability to analyze data and make informed decisions
Knowledge of automotive repair and maintenance principles
Familiarity with dealership management systems
Ability to work in a fast-paced environment, with a focus on customer satisfaction and team work

Key responsibility

Manage the daily operations of the workshop, including scheduling, workload management and resource allocation
Supervise and mentor advisors to ensure excellent customer service and accurate repair estimates
Oversee the work of technicians, ensuring that repairs are completed efficiently and to a high standard
Communicate with customers to provide repair updates, address concerns, and ensure satisfaction
Implement and maintain quality control processes to ensure that repairs meet manufacturer standards and customer expectation

How to apply

Follow the link to our jobseeker's page

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