Service Delivery Manager

Recruiter:

Data Centrix

Job Ref:

JHB006544/Lizel

Date posted:

Tuesday, December 17, 2024

Location:

Portelizabeth, South Africa

SUMMARY:
Datcentrix Gqeberha (Port Elizabeth) is looking for a Service Delivery Manager on a 6 months' contract. The successful candiate will be working remotely and may be needed to be present at the client site in Pletterberg Bay from time to time. Critical success factors for this role is a background in managing client SLA and needs to have knowledge of Infrastructure, Data Centers and Service Desk services.

POSITION INFO:
Purpose of Role:

Establishing and maintaining a constructive relationship between the service provider and the customer based on understanding the customer and their business drivers
Identifying changes to the customer environment and technology trends that could potentially impact the type, level or utilization of services provided
Establishing and articulating business requirements for new services or changes to existing services
Mediating in cases where there are conflicting requirements for services from different business units
Ensuring that the current and future service level requirements (service warranty) of customers are identified, understood

Similar jobs you might be interested in:

Service Delivery Manager
Location: Port Elizabeth
Salary:
Datcentrix Gqeberha (Port Elizabeth) is looking for a service delivery manager on a 6 months' contract. The successful candiate will be working remotely and may be needed to be present at the client site in Pletterberg Bay from time to time. Critical success factors for this role is a background in managing client SLA and needs to have knowledge of Infrastructure, Data Centers and service Desk ser...
5 days ago

Branch Manager
Location: Port Elizabeth
Salary: 30000 Monthly
Job Title: Branch managerLocation: HumansdorpRemuneration: R30 000 - R35 000Our client, in the automotive industry, is looking to employ a Branch manager to join their team in Humansdorp. The Branch manager would manage and oversee outlet personnel, supervising outlet operations, and ensuring efficient operations on a day-to-day basis. Improving efficiencies and streamlini...
4 days ago

Key Accounts Manager
Location: Port Elizabeth
Salary: 10 000 Monthly
We are an expert HR Solutions Partner that provides customised employee solutions that elevate your business.Our solutions are tailor-made to fit your business and its individual needs, so you can continue to grow your business with ease. We want to learn about your business and its culture, so we can show you how our HR Solutions can minimise employment risk while increasing employee and company ...
10 days ago

Site Supervisor
Location: Port Elizabeth
Salary: Market related Monthly
An opportunity has arisen within our Port Elizabeth Branch for a Site Supervisor. The incumbent will be responsible for the following:Manage and deliver the service agreed upon between our client and our companyManagement of Temporary Associates in line with Client service Level Agreements and Legislative compliance obligations.Increase headcount (market share) per client in order to contribute to...
15 days ago

Facilities Team Leader
Location: Port Elizabeth
Salary:
Our client is seeking a skilled Facilities Team Leader to join the Manufacturing team. This role involves performing engineering inspections, repairs, and maintenance on buildings and facilities infrastructure. The successful candidate will play a key role in ensuring that operations run smoothly by diagnosing issues, carrying out repairs, and maintaining equipment and facilities in optimal condit...
10 days ago

IT Application Support Manager
Location: Port Elizabeth
Salary:
20 days ago

Assistant Lodge Manager
Location: Port Elizabeth
Salary:
33 days ago

Manager Business Partnering Technical
Location: Port Elizabeth
Salary:
43 days ago

Commercial Agent
Location: Portelizabeth
Salary: R350 000 Per Annum
Drive Growth and Build Relationships: Exciting Opportunity for Commercial Agents!
25 days ago

Road Freight / Account Manager
Location: Port Elizabeth
Salary:
61 days ago