Senior Travel Designer

Recruiter:

Phoenix Recruitment

Job Ref:

JHB000156/DB

Date posted:

Monday, March 3, 2025

Location:

Constantia, South Africa

Salary:

Monthly

SUMMARY:
Company offering extraordinary expeditionary routes in northern Tanzania, connecting guests with unscripted adventures in the Serengeti is currently recruiting for a Senior Travel Designer.

The candidate will be responsible for creating and managing travel arrangements, providing exceptional customer service, handling reservations, and overseeing travel consulting and management tasks.

While the role is based in Cape Town, flexibility for remote work is available.

POSITION INFO:
Duties:

Sales development
Start to finish luxury market bookings focussed on East Africa
Ensuring that all booking issues are resolved, managing all the changes and adding any developments to the booking to ensure that the client’s trip is booked and planned perfectly.
Ensuring all relevant reservations systems are and any other internal systems not mentioned.
Handle Accommodation, flights transfer & touring bookings.
Book relevant tickets as required.
Book relevant accommodation
Ensure all booking details pull through accordingly once confirmation emails are received.
Handle queries on various matters.
Process any additional changes/updates after confirmation to the itinerary.
Maintain booking file (electronically) incl. Agent correspondence, AP correspondence, costings, invoices & credit notes and updated booking file cover/summary and ensure all documents are in

Requirements:

At least 5+ years’ experience in luxury travel or hospitality industry
Bachelor’s degree in hospitality management or Tourism
In-depth product knowledge East Africa, particularly Tanzania and Kenya.
Travel Consulting, Travel Management, and Travel Arrangements skills
Customer Service and Reservations experience
Strong attention to detail and organizational skills
Excellent communication and interpersonal abilities
Knowledge of safari destinations and wildlife conservation
Problem-solving skills and ability to work under pressure
Proven track record in customer relationship management and developing travel products and services, specifically in the inbound tourism sector.
Computer literate (Microsoft Office, email, Internet).
Excellent written and verbal communication skills in English.
Familiarity with TourPlan, WISH, or other booking / operating systems.

Similar jobs you might be interested in:

Senior Travel Designer
Location: Constantia
Salary: Monthly
Company offering extraordinary expeditionary routes in northern Tanzania, connecting guests with unscripted adventures in the Serengeti is currently recruiting for a senior travel designer. The candidate will be responsible for creating and managing travel arrangements, providing exceptional customer service, handling reservations, and overseeing&n...
8 days ago

Virtual Personal Assistant
Location: Capetown
Salary: R19,800 - R26,400 per month
We are seeking a highly organized and proactive Virtual Personal Assistant (VPA) to support the Managing Director. The ideal candidate will be detail-oriented, professional, and thrive in a fast-paced environment.
1 day ago

FIELD SERVICE TECHNICIAN (AV) - CAPE TOWN
Location: Capetown
Salary: To be discussed
FIELD SERVICE TECHNICIAN (AV) - CAPE TOWN
3 days ago

Boutique Area Sales Manager - Western Cape Stores
Location: Cape Town
Salary:
Have you managed several boutique stores successfully aligning client needs, staff management, stock holding / rotation and budgets?Our client with their well established elite range of fashion requires your eye for detail, commitment and trend analysis experience.Excellent opportunity to grow your career in this environment.
6 days ago

Junior or Snr Engineer / Technologist Contracts
Location: Cape Town
Salary: 600 000 Annually
Seeking a detail-oriented Contracts Manager with experience in road infrastructure projects to support senior team members in planning, design, and implementation. Responsible for construction monitoring, contract administration, and professional sub service providers management. Ideal for individuals with a Civil Engineering background and 4-6 years of experience in the field.
6 days ago

Retail Stores Clothing Area Manager
Location: Cape Town
Salary:
Have you managed boutique stores in various suburbs within the Western Cape?Our very well established client with their line of imported upmarket clothing and swimwear requires your expertise multi-tasking in all areas of a small business involving stock rotations, building client relationships, managing staff and budgets / forecasts.This position needs and entrepreneurial mindset.
6 days ago

Engineering Geologist Intern
Location: Cape Town
Salary:
SRK Consulting (South Africa) (Pty) LtdExternal VacancyEngineering Geologist InternThe Engineering Department in the SRK Cape Town Office is offering a 12-month Internship to a successful candidate with a relevant degree and an interest in pursuing a career in Engineering Geology. SRK will offer remuneration commensurate with an Intern position. Description: We are seeking an energetic s...
7 days ago

Senior Account Manager (MICE)
Location: Constantia
Salary: Monthly
Inbound Incentives DMC focused on incoming tourism in the MICE business based in Cape Town is looking for senior Account Manager (hybrid / remote working). Relevant experience in Inbound Incentives travel is essential. Very important is experience in Inbound Groups / Incentive travel as well as the ability to travel away from home.
7 days ago

Senior Hair & Color Stylist
Location: Bellville
Salary:
8 days ago

Senior Engineer/Technologist/Contracts Engineer/Technologist
Location: Cape Town
Salary:
10 days ago