Senior System Engineer - NOC

SUMMARY:
bring your leadership & innovation!

POSITION INFO:

Location: Cape Town, Northern Suburbs (Onsite only. No out-of-town candidates considered)

Company Description

South Africa''s premier tech solutions provider. They offer hardware, software, networking, cybersecurity, cloud services, and managed IT solutions. With expert teams and top-tier partnerships, our client empowers businesses to thrive in the digital era.

Why Join Our Client?

They are a tech-driven company seeking a Senior Systems Engineer for their Network Operations Center (NOC). You''ll lead technical operations, optimize systems, and ensure clients receive top-tier network services. Join a collaborative team where your expertise shapes services and drives innovation.

What We’re Looking For – skills & qualifications:

Products Worked With But Not Limited To:

• Solar Winds - N-Able
• PRTG monitoring solutions
• RMM software

Must-Have Skills:

• 5+ years in a NOC/IT MSP environment.
• Expertise in Windows Server environments (2012 R2, 2016, 2019, 2022).
• Strong skills - Active Directory, DNS, DHCP, IIS, and PKI.
• Intermediate experience in VMware vSphere 6.5+, Hyper-V, and mass storage (SAN/NAS).
• Good understanding of VLANs, routing, and firewall behaviour.
• Proficiency in Exchange 2016+ and Microsoft Azure.

Qualifications:

• MCSA | MCSE | or relevant Microsoft role-based certifications from the Azure and Microsoft 365 lists
• VCP-DCV (VMware Certified Professional) or Hyper-V
• Experience with Veeam and Rubrik

Key Competencies:

• Leadership and team management
• Strong problem-solving under pressure
• Excellent communication skills
• Highly motivated and detail-oriented

What You’ll Do:

• Manage NOC performance and network systems.
• Resolve escalations from Tier 1 & 2 to ensure client satisfaction.
• Lead a skilled team, driving resource efficiency and technical excellence.
• Implement system upgrades, migrations, and best practices.
• Proactively optimize performance and document processes for repeatable success.
• Collaborate across teams and with clients to maintain strong relationships.

What’s in It for You?

• Competitive salary.
• Work in a dynamic and supportive team environment.
• Opportunities for professional growth with exposure to cutting-edge technologies.
• Comprehensive benefits package tailored for onsite employees.