Senior Support Engineer Technician

Recruiter:

West Coast Personnel

Job Ref:

CPT000187/JA

Date posted:

Thursday, February 13, 2025

Location:

Milnerton, South Africa

Salary:

R25,000 Monthly

SUMMARY:
Looking to join a cutting-edge IT services and solutions company in Milnerton? My client specializes in providing customized technology solutions that empower businesses to operate efficiently and securely. From IT support and managed services to cloud solutions and cybersecurity.

POSITION INFO:
Categories:

Customer facing
Site Auditing
High tier support and project implementation
Innovation and efficiency

Requirements:

Communication skills (verbal and written)
Ability to build trust and customer loyalty
Attention to detail
Following process
Self-managed
Good team player
Honesty
Dedication
Reliable
Time management
Implementation and configuration of new environments (365, Network, Server etc.)
A+ and N+
Self-driven to learn and keep up with changes in the industry

Duties:

Go to potential new clients to access and audit current environment to make sure take over has the right info and suggest correct solutions
Visit current clients to implement new systems or improve on current systems
Optimizing current systems with but not limited to scripting and automation
High tier troubleshooting on but limited to server, firewalls, network & Office 365
Diagnosis and fault finding

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