Senior Student Advisor

SUMMARY:
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POSITION INFO:

Job Title:

Senior Student Advisor 

Location:

Pretoria

Company Overview:

Our client is a leading educational institution committed to providing high-quality undergraduate qualifications to students. They are dedicated to fostering a supportive and dynamic learning environment that empowers students to achieve their academic and personal goals.

Job Description:  Senior Student Advisor

Direct Reporting Line:

Vice Principal: Student Affairs

Job Purpose:

To assist the Vice Principal: Student Affairs to supervise the campus sales team.

To supervise and motivate the sales team to reach individual and campus appointment, application, and registration targets under the supervision of your Vice Principal: Student Affairs.

Responsible for initiating and managing relationships with prospective students from target schools through every stage of the recruitment process (leads, appointments, applications, and registrations) and report on individual sales activities per set targets.

Duties and Responsibilities:

Presentation Target

• Supervise the delivery of engaging presentations on the part of SA’s at targeted schools, showcasing the advantages of our institution.
• Supervise the delivery engaging interviews on the part of SA’s to potential students.
• Supervise the distribution of marketing materials and interaction with potential students on the part of SA’s to generate interest and enquiries.
• To supervise representation our brand at career expos and other stakeholder events on the part of SA’s.
• To supervise the achievement monthly presentation targets as per agreed targets in line with campus sales plan on the part of SA’s.
• To manage own performance in each of the areas above to meet daily, weekly, and monthly targets.

Database Collection

• To supervise the achievement of monthly targets for collecting school databases on the part of the SA’s to expand the campus reach.
• To manage own performance for collecting school database allocated by VPSA to expand the campus reach.

Interview Target

• To supervise proactive calls on the part of the SA’s to prospective students, scheduling interviews to meet daily, weekly and monthly targets.
• To supervise follow up on online applications, ensuring proof of payments and scheduling interviews on the part of the SA’s.
• To supervise the provision of prompt responses to online and telephonic enquiries on the part of the SA’s.
• To supervise interviews conducted following an established script, building rapport with prospective students and parents on the part of the SA’s.
• To supervise achievement of individual targets for weekly, monthly, and annual interviews on the part of the SA’s.
• To manage own performance in each of the areas above to meet daily, weekly, and monthly targets.

Application Target

• To supervise assistance of prospective students with the application process during interviews, securing applications immediately on the part of the SA’s.
• To supervise follow up’s with unpaid applications and ensure payment is completed on the part of the SA’s.
• To supervise scheduled calling campaigns to convert interviews into applications on the part of the SA’s.
• To supervise communication with prospective students on WhatsApp to convert interest into interviews, and applications on the part of the SA’s.
• To supervise application acceptance and fee payment on the part of the SA’s in line with agreed targets.
• To supervise achievement of individual targets for weekly, monthly, and annual applications on the part of the SA’s.
• To manage own performance in each of the areas above to meet daily, weekly, and monthly targets.

Registration Target

• To supervise individual target achievement for new student registrations on the part of the SA’s.
• To supervise registration acceptance and fee payment on the part of the SA’s in line with agreed targets.
• To manage own performance in each of the areas above to meet daily, weekly, and monthly targets.

Administration and Reporting

• To supervise information collation and updates to relevant systems and reports as required by the Vice Principal: Student Affairs on the part of the SA’s.
• To supervise the maintenance of accurate daily reports, including call reports and interview booking trackers and the CRM system on the part of the SA’s.
• To supervise interview forms are completed correctly and applications have valid supporting documentation on the part of the SA’s.
• To manage own performance in each of the areas above to meet daily, weekly, and monthly targets.

Competencies Required:

• Strong interpersonal and communication skills to effectively engage with prospective students, parents, and stakeholders.
• The ability to deliver a compelling presentation at schools is crucial.
• Friendly, tenacious, and possess a target-driven mindset with exceptional organisational abilities.
• Excellent time management skills to manage multiple tasks and work under pressure.

Minimum Requirements:

• Undergraduate Degree or National Diploma (NQF6) with 3 years sales experience (preferred).

Salary Range:

• R22 000 – R27 000 per month + commission opportunities.