Senior Specialist: Business Analysis

SUMMARY:
We are looking for a skilled and detail-oriented Senior Specialist: Business Analysis to join our dynamic team. In this role, you will play a crucial part in understanding business change needs, assessing their impact, and capturing, analyzing, and documenting requirements. You will work closely with cross-functional teams to ensure the smooth communication and delivery of these requirements, contributing to the successful implementation of business solutions. If you have a passion for driving business transformation and a proven track record of impactful analysis, we would love to hear from you.

POSITION INFO:
Duties & Responsibilities:
Business Impact Assessment (BIA)
- Determine high level requirements, business drivers and a rough sizing of projects.
- Identify business areas which will be impacted by implementation.
- Each area identified may need to address changes to its people, processes and technology.
- Identify a set of stakeholders that need to be involved in creating and validating business requirements.

Business Requirement Specification (BRS)
- Compile elicit requirements using interviews (one-on-ones), document analysis, requirements workshops (JAD Sessions), surveys, site visits (sitting with users), use cases, scenarios, business analysis, task, process and workflow analysis.
- Acquire a good understanding of the business and current relevant processes with associated benefits, limitations and faults as well as the impact on other processes and applications.
- Document the Business Requirements Specifications (BRS) (which may include business processes, user stories, workflow diagrams, etc).
- Review the BRS with the client, using appropriate formats such as presentations and walk-through discussions.
- Obtain sign-off on BRS from relevant stakeholders

User Acceptance Testing (UAT) Preparation
- Prepare and plan testing.
- Conduct user acceptance testing on basis of requirements.
- Once business (super users) proceed to UAT, handle client queries and do analysis on errors (if required).
- Refer errors back to development team and maintain logging and documentation aspects.
- Validate and verify the test results obtained by others in the team.
- Once testing is complete, obtain client sign-off on testing.

Business Relationship Management (BRM)
- Be the liaison between the business units, technology teams and support teams
- Communicate with business leadership to evaluate joint initiatives and proposals to see how they align with established roadmaps and business priorities
- Contribute, generally, as a member of the project delivery team to the successful delivery of approved project outputs

Innovation Design Thinking
- Generate ideas within a collaborative environment using a range of BA techniques.
- Conduct research on usability and customer experience
- Producing high-quality UX design solutions through wireframes, visual and graphic designs, flow diagrams, storyboards, site maps, and prototypes.
- Oversee and contribute to the development of the screens.
- Conduct testing to validate that the developed functionality is in accordance with the scope.
- Continuously research and strive to understand audience needs better and improve the existing systems.

Formal Education:
- IT related degree/diploma
- Dip.BA (FTI or equivalent)
- UX/UI Certification

Experience:
- 5 years’+ experience in Business Analysis
- Strong understanding of wireframe tools.
- 5 years’+ experience in IT Development
- 5 years’+ experience in Project management
- Insurance Industry Knowledge Advantageous

Please call us on for more information.
NB: Should you not hear from us in 6weeks please consider your application unsuccessful.