Senior Sales Administrator

SUMMARY:
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POSITION INFO:

Based in Helderberg:

Investment Company offering an exciting opportunity to be part of a dynamic team

Be part of a diverse organization with plenty of room to grow.

This role falls within our supplement division with duties across the portfolio.

Team work is essential in our company so you will be in constant communication with the various departments within our organization

Responsibilities include:

Responsibilities will include the following:

• Manage and oversee the processing of sales orders, including order entry, tracking, and fulfilment.
• Coordinate with the sales team to ensure timely and accurate order processing and delivery.
• Handle escalated customer inquiries and issues with professionalism and efficiency.
• Develop and maintain strong relationships with key customers and stakeholders
• Oversee the maintenance of accurate and up-to-date sales data and records in CRM and other systems
• Liaising with reps and customers
• Liaising with warehouse and logistics companies
• System maintenance
• Managing info off retail customers portals
• Sales reporting
• Debtors

Candidate Requirements

Skills Required

• Works well under pressure
• Customer Service Skills
• Strong Communication skills, including writing, speaking and active listening
  • Interpersonal communication skills
• Computer skills including the ability to operate computerised accounting spreadsheets in
• Ability to manage multiple tasks, maintain accurate records, and handle administrative duties efficiently