Senior Property Manager

SUMMARY:
Our client is seeking a Property manager experienced in dealing with the UK property market.

POSITION INFO:
Our client is seeking a Property manager experienced in dealing with the UK property market.

Location: Cape Town

Working Hours:
Summer: 10am-7pm
Winter: 9am - 6pm

Requirements:

• Experience in dealing with the UK property market
• Excellent communication skills (written and verbal)
• Ability to deliver outstanding customer service
• Strong organisational skills
• Ability to work under pressure
• Ability to problem solve
• Ability to work effectively autonomously and with other team members

• Responsibility for the management of a portfolio of properties
• Liaising with both Landlords and Tenants
• Working with the Lettings team to ensure seamless service for managed new tenancy starts, ends and renewals
• Property inspections and reportsfor allmanaged properties, including Vacant Managed
• Instructing and overseeing maintenance works and ensuring that all invoices are paid in a timely fashion
• Setting up, closing and transferring utility accounts
• Complaints handling in the first instance
• Maintaining each property record so that all information and updates are available to other members of the team and the front office where appropriate
• Ensuring that EDGE is kept up to date at all times
• Arranging the renewal of GSR, EICRs and other relevant documents when applicable
• Dealing with and processing insurance claims
• Opening and processing all Property Management post

• Setting up new managed properties
• Sending Inventory check in reports to Landlords and Tenants
• Sending Welcome Letters at the start of a tenancy

• Booking Inventory check outs and ensuring the clerk takes meter readings
• Sending check out reports to Landlords and Tenants
• Dealing with end of tenancy claims and liaising with MyDeposits