Senior Operations Administrator

SUMMARY:
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POSITION INFO:

Overview:

Our client in the automotive sector is looking to employ a Senior Operations Administrator to provide complete administrative support to both internal and external stakeholders. 

Minimum Requirements / Experience:

• Grade 12 / Matric
• Relevant qualification in Supply Chain/Operations/Finance – advantageous
• 3 – 5 years’ experience in operational finance and administrative role
• A valid driver’s license
• Computer literate (Advanced MS Excel)
• Excellent organisational skills and communication skills.
• Ability to prioritize a variety of work activities in a busy environment to meet strict deadlines to internal and external stakeholders.
• High level of accuracy with a strong focus on attention to detail
• Demonstrate analytical and problem-solving skills, with the ability to identify and resolve issues effectively.
• Flexibility and responsiveness to the business and customer needs
• A willingness to learn and take accountability in ensuring timeous accurate data is managed
• Must be able to work overtime/ weekends as and when required 

Duties and Key Responsibilities: 

Promote customer satisfaction by attending to client requests speedily and in accordance with client standards

• Raising and following up on open quotations timeously
• Providing feedback to client, operations, and finance team timeously
• Raising and following up on purchase orders and approvals
• Regular customer visits and weekly meetings, ensuring customer satisfaction
• Manage all East London Operations Administrators

Administrative Duties & KPI Responsibilities

• Checking and ensuring accuracy of billing files from OPS Admin (Technical and Logistics)
• Collation of Weekly and monthly KPIs for management
• Responsible for collecting information and compiling monthly and quarterly KPI reports for distribution to customers and internal use
• Update KPI efficiency, outsource productivity, and review KPI’s for management
• To review and manage data integrity per in-house system (billing reports, etc)
• To manage, coordinate, and follow up with clients on monthly quote approvals and ensure compliance (eliminate the Procurement Maverick factor)
• Follow up with Technical OPS and Logistics Teams for quote approvals and billing submission
• Support Contracts Manager with any exercises, projects, queries, or tasks
• Ensuring responsible site spend and management of cost of sales (P&L Support)
• Not limited to the aforementioned

Behavioural Skills and Abilities:

• Pro-active – Advanced level
• Communication – advanced level
• Organisation skills – Advanced level
• Interpersonal skills – Advanced level
• Analytical skills – Advanced level
• Methodical and Process Orientation – Advanced level
• Results Driven – Advanced level
• Leadership skills – Intermediate level
• Self-Management – Advanced level
• People Management – Intermediate level
• Visual Management – Intermediate level
• Customer focus – Advanced level
• Team player – Advanced level