Senior IT Technician

SUMMARY:
Job Purpose:
The purpose of the role will be to provide server, systems, and end-user support on behalf of the company department, serving the company and all its subsidiaries.
 
Qualifications:

• A+ and N+ Certified
• ITIL v3 Foundation and/or ITIL 4 Foundation Certified
• Microsoft SQL Certified – Preferred
• Microsoft Office 365 Certified

• Accountable for all support requirements as well as ad-hoc requirements and changes in support of IT projects.
• Accountable for management and maintenance of all IT systems and servers.
• Include all elements of proactive maintenance, incidents and change requests across IT platforms in the company.
• Responsibilities will include design, support, and maintenance pertinent to all Systems and Services within the Information Technology department’s remit
• Operating Systems: Windows 10, Windows Server 2008 R2, Server 2012 R2, Server 2016 and Server 2019
• Solid knowledge and experience of SQL Server
• Solid knowledge and experience with Microsoft Active Directory
• Internet Information Services (IIS)
• Microsoft Exchange 2013 design, support, and maintenance
• Microsoft Office 365 and Microsoft 365 Administration inclusive of SharePoint, Online Exchange, Security and Compliance, Teams, and Office applications.
• Storage Area Networks: SAN
• Hardware troubleshooting / repair and knowledge of Dell, Acer, Asus, Lenovo, etc
• Virtual Disk creation and Presentation
• Adding Hosts
• Configuring of Zoning and Mappings
• Experience with using server management tools on Dell, Acer, Asus, Lenovo, etc.

• Analytical skills
• Excellent communication skills across all levels
• Results driven/orientated
• Excellent planning and organizational skills
• Ability to work effectively with others, share and impart knowledge
• Ability to meet deadlines
• Ability to work under pressure

• This job requires some degree of traveling between the company branches, subsidiaries, garages and may involve working on weekends where business needs require.

POSITION INFO:
Job Purpose:
The purpose of the role will be to provide server, systems, and end-user support on behalf of the company department, serving the company and all its subsidiaries.

Qualifications:

• A+ and N+ Certified
• ITIL v3 Foundation and/or ITIL 4 Foundation Certified
• Microsoft SQL Certified – Preferred
• Microsoft Office 365 Certified

• Accountable for all support requirements as well as ad-hoc requirements and changes in support of IT projects.
• Accountable for management and maintenance of all IT systems and servers.
• Include all elements of proactive maintenance, incidents and change requests across IT platforms in the company.
• Responsibilities will include design, support, and maintenance pertinent to all Systems and Services within the Information Technology department’s remit
• Operating Systems: Windows 10, Windows Server 2008 R2, Server 2012 R2, Server 2016 and Server 2019
• Solid knowledge and experience of SQL Server
• Solid knowledge and experience with Microsoft Active Directory
• Internet Information Services (IIS)
• Microsoft Exchange 2013 design, support, and maintenance
• Microsoft Office 365 and Microsoft 365 Administration inclusive of SharePoint, Online Exchange, Security and Compliance, Teams, and Office applications.
• Storage Area Networks: SAN
• Hardware troubleshooting / repair and knowledge of Dell, Acer, Asus, Lenovo, etc
• Virtual Disk creation and Presentation
• Adding Hosts
• Configuring of Zoning and Mappings
• Experience with using server management tools on Dell, Acer, Asus, Lenovo, etc.

• Analytical skills
• Excellent communication skills across all levels
• Results driven/orientated
• Excellent planning and organizational skills
• Ability to work effectively with others, share and impart knowledge
• Ability to meet deadlines
• Ability to work under pressure

• This job requires some degree of traveling between the company branches, subsidiaries, garages and may involve working on weekends where business needs require.

NB! This job is now closed. You can apply for other jobs by uploading your CV.