Senior HR Manager

SUMMARY:
Senior HR Manager- Centurion, Pretoria

POSITION INFO:
Our client based in Centurion, is currently seeking a Senior HR Manager to lead all HR functions within their South African operations. While you will be the primary HR professional locally, you will be part of a global HR team, collaborating on strategic initiatives and aligning local HR policies with international standards. This role is ideal for a hands-on HR professional with a strong understanding of compliance, stakeholder management, and operational HR in a fast-paced contact centre environment.

Responsibilities:

• Ensure compliance with local labour laws (BCEA, LRA, EE Act, OHSA, POPIA) and manage labour relations, including disciplinary actions and CCMA representation.
• Develop, implement, and localise HR policies and processes in alignment with global standards.
• Advise senior leadership on HR risks, compliance, and best practices while ensuring adherence to EE & B-BBEE reporting and workplace safety requirements.
• Manage end-to-end recruitment, onboarding, and talent acquisition strategies in collaboration with the global HR team.
• Act as the primary HR contact, providing guidance on employee relations, workplace issues, and fostering a positive, inclusive culture.
• Drive performance management, employee engagement, and learning & development initiatives.
• Oversee HR administration, including payroll support, contracts, and benefits coordination.
• Contribute to HR reporting, workforce planning, and local HR projects such as DE&I and process improvements.

• Degree in Human Resources or equivalent HR & employment law qualification.
• 5+ years in HR, including 3+ years in a senior role, ideally in a fast-paced, high-volume environment (preferably a contact centre).
• Strong knowledge of South African employment laws, employee relations, performance management, and HR compliance.
• Ability to balance local HR needs within a global framework and work across different time zones and cultures.
• Proactive, hands-on approach with excellent stakeholder management, problem-solving, and communication skills.
• Experience with HRIS, payroll systems, and HR analytics.