Senior Data Analyst - Pietermaritzburg

SUMMARY:
Data Analyst – Pietermaritzburg
Our client is seeking a Data Analyst to join their team.

POSITION INFO:
Responsibilities:

• Collect data from Collections team to use in establishing organizational structure
• Interact with Collections team managers to understand their needs from what their agents are doing during the process of collecting money from debtors
• Present detailed report about what the company might project to collect from debtors at the end of each month
• Debit order and other payments method analysis
• Worked closely with IT teams to ensure data integrity, streamline data extraction processes, and improve the efficiency of data analysis workflows
• Perform day-to-day functions ensuring effective and efficient management of accounts
• Conducted ad-hoc analyses to support special projects and initiatives, such as developing new debt recovery strategies, optimizing collection workflows, or evaluating the effectiveness of marketing campaigns
• Visualize data from different source systems, like Excel, SQL, Excalibur
• Conducted comprehensive data analysis on debt portfolios, including delinquency rates, payment trends, and collection performance. Identified areas for improvement and presented actionable recommendations to senior management
• Use Power BI to create reports and dashboards for business insight
• Created and maintained automated reporting dashboards using Power BI, providing insights into debt collector’s performance metrics, and facilitating data-driven discussions during team meetings
• Data analysis on operational KPIs based on team weekly performance

• SQL/database qualification or experience
• Proficiency in SQL and Power BI
• Strong analytical and problem-solving skills
• Effective communication and collaboration abilities
• Bachelor’s degree in a related field