Senior Credit Controller

SUMMARY:
A client of ours within the Insurance Sector is looking for a Senior Credit Controller to join their team.

POSITION INFO:
Location:

• Bedfordview- Johannesburg

• National Senior Certificate
• Minimum of 5 years credit control experience within Insurance Sector essential
• Computer literate
• TIAL system experience will be highly advantageous

• Plans and initiates strategies for premium collections
• Ensure that tight credit control is maintained on all outstanding insurance premiums through coordination of all collection activitiesensures prompt collections
• Correct payment allocations
• Account reconciliations
• Where required initiate proceedings to ensure outstanding debts are bought to a satisfactory conclusion
• Conducts market surveys and identify changes in the insurance industry

• Monitors and controls the outstanding premium book
• Compiles, disseminates and monitors implementation of collection policies, procedures and FSB regulations
• Ensures that compliant brokers are loaded
• Analyses arrear premiums on monthly basis
• To ensure strict and continuous follow-up of outstanding premiums
• Regularly review non-performing brokers in terms of late payments and plans/strategies for recovery of those premiums.
• Refunds
• Debit Order recalls and Forced Debits
• Performs other duties that may be assigned from time to time.
• Prepare operational analysis of monthly results & trends

• Handling of queries and feedback to internal/external customers
• Continuous improvement of service delivery in terms of service level agreements and optimize performance management
• Develop relationships with clients and sales through on-going communication
• Optimize business process efficiency

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