Senior Credit Controller

SUMMARY:
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POSITION INFO:

Description:
• Ensure that debts are paid in a timely manner
• Meet cash & debtor day targets set by the Vodacom
• Chase overdue invoices by telephone, email & letter within agreed timescales
• Maintain accurate records of all chasing activity
• Identify changes in payment patterns and propose action to avert indebtedness
• Handle disputed bills and negotiate to bring payment within the agreed terms
• Provide accurate advice on billing queries
• Respond promptly and completely to both client and internal enquiries
• Propose write off of irrecoverable WIP and disbursements
• Post payments to accounts and allocate as required
• Undertake account reconciliations as required
• Ensure monthly processing deadlines are met as required
• Send out monthly client statements/letters as may be agreed from time to time
• Other duties as delegated from time to time by the Finance Manager or any other person
• designated in their absence
• Keep the partnership up to date with new credit management techniques and practices

ESSENTIAL WORK SKILLS:
• Able to demonstrate experience of working in a credit control department
• Familiar with accounts procedures, client ledgers, disbursements and office accounts
• Experience of legal practice management systems is desirable
• Possess a good understanding of Excel, Word and Crystal reports
• Experience of dealing with clients at all levels, including corporate entities & high net worth
• individuals
• Ability to manage & prioritise an extensive caseload

PERSON SPECIFICATION:
• Excellent communication skills at all levels
• Good keyboard skills and competence Excel are required
• High standard of numeracy, accuracy with attention to detail
• A team player with a flexible approach and a willingness to learn
• Confident personality who is able to operate at all levels
• A self-starter who is pro-active and can set and achieve goals
• Strong organisational & time management skills
• Ability to recognise potential risks to Vodacom