Senior Commercial System Specialist

Recruiter:

Network Recruitment

Job Ref:

ITE006681/MBa

Date posted:

Monday, March 10, 2025

Location:

Centurion, South Africa

Salary:

Monthly

SUMMARY:
Our client is looking for an experienced Senior Specialist - Commercial Operations System Enablement to enhance their commercial operations through effective system design, implementation, and optimisation. This role is key to supporting sales, marketing, and customer success teams by ensuring that their tools and workflows are efficient, well-integrated, and aligned with business objectives.

POSITION INFO:
Key Responsibilities:

System Implementation & Management:
- Deploy and maintain advanced systems that improve commercial operations.
- Enhance customer acquisition, order management, fulfilment, activation, and sales processes.
- Develop self-service functionalities and integrate third-party applications for improved efficiency.
- Ensure seamless system integration across departments to maintain data accuracy and workflow consistency.
Process Optimisation & Efficiency:
- Assess and improve workflows within commercial teams.
- Identify and implement opportunities for process enhancements.
- Develop detailed documentation, including standard operating procedures (SOPs), for consistency and clarity.
- Drive initiatives to enhance productivity, reduce operational costs, and scale business functions effectively.
Support & Enablement:
- Act as the primary point of contact for system-related issues, providing expert guidance.
- Design and deliver training programs to empower teams with system knowledge and best practices.
- Maintain support resources, such as guides, FAQs, and instructional materials.
- Implement change management strategies to support the successful adoption of new systems and processes.
Operational Insights & Strategy:
- Ensure data accuracy and integrity across operational platforms.
- Analyse reports to extract insights that drive commercial performance improvements.
- Develop and implement solutions that enhance operational processes and efficiency.
Collaboration & Innovation:
- Work closely with IT, sales, marketing, and finance teams to ensure system alignment with business goals.
- Collaborate with stakeholders to anticipate future needs and implement scalable solutions.
- Foster an environment of continuous improvement and innovation.

Requirements:

Bachelor's Degree in Information Systems, Business Administration, or a related field.
Proven experience in system enablement, process optimisation, and commercial operations support.
Strong knowledge of CRM, ERP, and other commercial tools.
Excellent analytical and problem-solving skills.
Ability to manage multiple projects and collaborate across departments.
Strong communication skills, with the ability to train and support diverse teams.

Why Join Our Client?:
Our client offers an exciting opportunity to work in a dynamic environment where you can drive meaningful improvements in commercial operations through technology and strategic system management. If you enjoy optimising business processes and delivering operational excellence, this role is perfect for you!

Apply today and play a key role in transforming commercial operations through innovative system enablement!

How to Apply:
Send your detailed CV to OR apply online.

Please note:
Only shortlisted candidates will be contacted. If you have not been contacted within 2 weeks, please assume that your application was unsuccessful.

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