Senior Claims Handler

Recruiter:

Greys Personnel

Job Ref:

PE001046/sm

Date posted:

Monday, September 9, 2024

Location:

Atlantis, South Africa

SUMMARY:
Are you a detail-oriented professional with a passion for delivering outstanding service and maintaining accuracy in a fast-paced environment?
Our client is seeking an experienced Senior Claims Handler to join their dynamic team.

POSITION INFO:
Join a leading company as a Senior Claims Handler, where you’ll be responsible for impressing stakeholders with your efficiency, maintaining a professional image, and processing claims with minimal errors. Your work will directly contribute to upholding service level agreements (SLAs) and ensuring that all service provider accounts are kept in order.
Imagine working in an environment where your ability to process data accurately, communicate clearly, and deliver top-notch customer service makes a real difference.
You will be second in charge from the manager.

Requirements:

NQF4/Grade 12 Certificate.
RE5 and FAIS Compliance.
Insurance qualification/degree (Advantageous)
Minimum 5yrs financial services experience.
Experience in similar fields and classes of business is advantageous.( Medical background, pet insurance)
Intermediate Computer Skills.

Responsibilities:

Claims registration, verifications, and investigation.
Handling and negotiation of all claim aspects (A).
First-level escalation management.
Data management – ensuring system data remains updated and relevant.
Broker and customer-centricity.
Salvages and Recovery Management.
Overall claims portfolio management.
Supplier management.
Analysis and interpretation of standard claims reports.

Salary:
Market-related.

If you're ready to take the initiative, make confident decisions, and thrive under pressure while ensuring quality and precision, apply today and be part of a team that values integrity and excellence!

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