Senior Business Analyst (CH1087)

SUMMARY:
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POSITION INFO:

Our client is a leading software services and consulting company focusing on delivering innovative solutions with a strategic emphasis on generative AI.

They have an opportunity for an experienced problem-solver with in-depth knowledge of Business Analysis to join our Consulting team. A track record of problem-solving in a technical context is an important part of this role. A hands-on, delivery orientated professional will need to apply their knowledge and experience in medium to complex project environments (SME / Technical Expertise) to deliver the required organisational change.

The Senior Business Consultant will be expected to plan and manage their own work and may be required to lead a cross functional team of between 1 and 6 individuals to deliver projects successfully. This position also entails being involved with internal activities in addition to working with our clients.

What You'll Do

Your responsibilities will include:

• Quickly grasp the key drivers within a client’s context to define, plan, communicate, and execute a tailored approach to solve complex problems.
• Apply your expertise in Business Analysis techniques and tools to manage complexity and foster clear, effective communication with stakeholders.
• Elicit, record, analyse and trace business and systems requirements from concept to implementation.
• Use your technical skills to model requirements formally, analyse data, and create prototypes or mock-ups that support requirement elicitation, analysis, and validation.
• Present well-packaged business requirements—both functional and non-functional—to solution designers, systems analysts, vendors, and technology specialists to co-develop solution options.
• Consistently deliver outstanding customer service through your interactions and your ability to influence to improve efficiencies.

What You Bring

Qualifications & Experience required

• A Commerce or IT-related undergraduate degree (e.g., B.Com Information Systems, BBusSc Information Systems) or an equivalent IT diploma.
• Business and Agile certifications (e.g., Certified Business Analysis Professional (CBAP), a Diploma in Business Analysis (FTI), SAFe, Scrum, or equivalent) will be a significant asset.
• 5 to 8 years of experience in medium to complex system development projects, ideally in financial services or insurance.
• Able to conceptualise the bigger picture and translate complex ideas into simple, actionable business language.
• A critical thinker with proven problem-solving skills.
• Skilled at designing and executing solution approaches to solve business problems and tracking progress against a plan.
• Has a solid understanding of technology and delivery methodologies.
• Demonstrated depth in Business Analysis, including:
  • Scoping, planning and estimating delivery strategies for own or team deliverables across the SDLC.
  • Exceptional skills in requirements elicitation, analysis, and management.
  • Attention to detail with a strong focus on quality assurance.
  • Effective risk and issue management for individual or team deliverables.
• Proven leadership experience, with accountability for project outcomes.
• A thorough understanding of the software / system development process.
• Hands-on experience with technical scripting or configuration, such as SQL or low-code programming tools.
• Strong stakeholder management skills, including identifying, analysing, and addressing their roles, influence, and impact on delivery.
• Experience in project management or leading agile teams is a plus.

Personal Attributes

• Leads and coaches teams to achieve high performance.
• Collaborative team player who thrives on working with others.
• Passionate, curious, courageous and focused on people.
• Acts with integrity and demonstrates personal accountability.
• Motivates and mentors team members to grow and succeed.
• Strong written, verbal communication, and negotiation skills.
• Capable of influencing opinions and driving decisions effectively.
• Manages conflict professionally and constructively.
• Detail-oriented and delivery-driven, with a proactive mindset.
• Versatile and hands-on, willing to dive into technical or operational challenges.
• Responsive to change and a driver of innovation and improvement.

General:

• Only shortlisted candidates will be contacted. If you do not hear from us within 30 days, please consider your application unsuccessful.
• Candidates must have valid authorization to live and work in South Africa.
• Please include your current salary and salary expectations with your application.