SUMMARY:
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POSITION INFO:
OPERATIONAL
Salespeople are expected to serve customers in a friendly and helpful manner and ensure that all customers are greeted, approached, and handled as per the 6 elements
of selling. To generate sales for the store to ensure its targets are achieved.
- Ensure Excellent customer relations on the retail floor
- Product Knowledge and Trends
- Testing Products
- Merchandise standards
- Salespersons Certification
- Cash Crusaders Protocol
RETAIL FLOOR
- Manage Retail floor – to effectively manage the retail floor to achieve business goals and sustain the profitability of the store
- Retail Merchandising
- Stock Management
- Security / Shrinkage
CUSTOMER SERVICE
- Manage Service–Maintains exceptional customer service on the retail floor and lives by a customer service minded culture
- Ensure Customer Expectations are exceeded
- Mystery shopper
- Retail Excellence
- Grow Customer Base
OTHER
Teamwork, Leadership, Business acumen, Initiative, communication skills
