Sales Team Leader

SUMMARY:
Sales Team Leader 

We are now looking to recruit an experienced Team Leader to lead our new dynamic sales team currently based in Cape Town city centre. Our ideal candidate will be self-motivated with the ability to coach, develop and motivate a team to maximize sales and deliver a fantastic customer experience within a fun and lively call centre environment. You will be managing a team of 5-10 new recruits, supporting them through their induction period to become fully fledged Sales Professionals, driving team performance against set sales targets & KPI's. We want self-motivated, ambitious self-starters, who are looking to grow and strengthen their existing leadership skills, in what can only be described as a dynamic organization.

POSITION INFO:
Key Responsibilities

• Motivating and coaching sales staff to ensure business sales targets are achieved.
• Managing team members KPI's & targets.
• Support to increase sales through training and coaching of the sales team.
• Create & implement sales incentives to improve sales and cross sell opportunities.
• Give feedback on call structure and closing skills to ensure quality is maintained.
• Develop action plans to increase performance and productivity of under-performing team members.
• Continually look for ways to increase sales and improve efficiency.
• Identify missed opportunities.

• Attention to detail.
• Excellent communication skills, both written and spoken.
• Exceptional negotiation and closing skills.
• Has relentlessly high standards (is never satisfied with the status quo).
• Motivated and driven to succeed.
• Strong results orientation and Thinks Big.
• Organized, ability to prioritize.
• Solutions-oriented, can-do attitude; self-motivated is analytical, able to use data to make decisions.
• Is competitive, self-directed and strive to be the BEST.
• Comfortable with learning and adapting to new systems Qualifications and Experience required.

• Minimum 3 – 5 years Sales Team Management experience with a solid track record.
• Experience in working with the UK market advantageous
• Credit clear.
• Able to start in 2 weeks
• Able to work UK shifts up until 7/8pm
• Transport provided

• UK working hours/shifts.
• Great working environment with an amazing culture within a successful and established BPO.